An exploratory study into characteristics of services and their relationship to service productivity

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An exploratory study into characteristics of services and their relationship to service productivity

Bibliographic Details
Main Authors:	Taylor, Ruth, Sohal, A.
Other Authors:	ANZAM
Format:	Conference Paper
Published:	ANZAM 2012
Online Access:	http://hdl.handle.net/20.500.11937/11687

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