Evaluation Issues in Managing IS/IT Outsourcing Contracts: A Study of Large Australian Organizations

QR Code

Evaluation Issues in Managing IS/IT Outsourcing Contracts: A Study of Large Australian Organizations

Outsourcing of information systems and information technology investments has become a popular method for organizations to achieve their business goals and objectives. However, there is no guarantee that the outsourcing will be perceived as successful due to the very different expectations held...

Full description

Bibliographic Details
Main Authors:	Lin, Chad, Liu, Y.
Other Authors:	Eldon Y. Li
Format:	Conference Paper
Published:	Yuan Ze University, Taiwan 2005
Subjects:	outsourcing contracts IT - evaluation IS/IT outsourcing IS/IT benefits realisation
Online Access:	http://www.cob.calpoly.edu/~eli/apdsi/apdsi2005/ http://hdl.handle.net/20.500.11937/11239

Similar Items

A Comparative Study of IT Outsourcing Management in Australia and Taiwan
by: Lin, Chad, et al.
Published: (2007)

Issues in IS/IT investment evaluation, benefits realisation, and outsourcing in Australian organisations: results from a case study
by: Lin, Chad, et al.
Published: (2001)

Key Contract Management Issues and Recommendations on IT Outsourcing in Taiwanese Hospitals
by: Lin, Chad, et al.
Published: (2011)

IS/IT Benefits Realisation and Management in Large Australian Organisations
by: Pervan, Graham, et al.
Published: (2000)

IS/IT investment evaluation and benefits realization issues in a government organisation
by: Lin, Chad, et al.
Published: (2001)

Issues in the application of IS/IT investment evaluation and benefits realisation in organisations: preliminary results from a case study
by: Lin, Chad, et al.
Published: (2000)

From Telco to Techno: Outsourcing transitioning in information systems
by: Thomson, P., et al.
Published: (2006)

Strategic Outsourcing: A Holistic Analysis of An Ooutsourcing Operation At A UK SME
by: Phillips, Dane
Published: (2006)

Outsourcing in the Retail Industry: From Europe to India and China
by: Agarwal, Sunil
Published: (2007)

A Case Analysis to Improve the Application Maintenance and Support Outsourcing of a National Airline
by: Chew, Alice
Published: (2009)

Proceedings of the second Western Australian workshop on information systems research: WAWISR'99
by: Lin, Chad, et al.
Published: (1999)

Job Satisfaction, Psychological Contracts, and the Transition to Job Commitment in Outsourced Technology Staff
by: Venable, John, et al.
Published: (2003)

Governing the Process, Quality and Administration of Outsourced IT Project
by: Chia, Su Guan
Published: (2006)

A public sector case study on evaluating and managing the benefits of IS/IT
by: Lin, Chad, et al.
Published: (2002)

IT outsourcing relationship management and performance measurement system effectiveness
by: Perrin, Brian, et al.
Published: (2005)

Firm-asymmetry and strategic outsourcing
by: Cao, Jiyun, et al.
Published: (2017)

The Reasons Why Organisations Outsource Information Technology Systems
by: Davis, Peter, et al.
Published: (2004)

Implications of Outsourcing - Investigating the Nature of Quality of Service Provided by an Offshore Outsourcee
by: Zu, Hongli
Published: (2008)

The practice of IS/IT benefits management in large Australian organizations
by: Lin, Chad, et al.
Published: (2003)

Investigating the uncertain nature of the supply chain when outsourcing and the impacts of Information Technology System on managing uncertainties
by: Liu, Yibin
Published: (2008)

Techno-economic Effect of R&D Outsourcing Strategy for Small and Medium-sized Enterprises: A Resource-Based Viewpoint
by: Huang, Y., et al.
Published: (2005)

Diffusing knowledge-based core competencies for leveraging innovation strategies: Modelling outsourcing to knowledge process organizations (KPOs) in pharmaceutical networks
by: Gupta, S., et al.
Published: (2009)

The success of IS/IT co-sourcing contract arrangements in government agencies
by: Edguer, Erhan, et al.
Published: (2001)

Outsourcing Decisions in Pharmaceutical Industry: RBV and TCE Perspective
by: Gupta, Anudeep
Published: (2008)

The Research on Supply Chain Management in Outsourcing Process: A Case Study of Apple Inc.
by: ZHAO, WEIQI
Published: (2016)

Outsourcing: Risks and Impact to Service Quality within European Investment Banks
by: Tomlinson, Michael J
Published: (2015)

Performance measurement system effectiveness in public sector IT outsourcing contracts
by: Perrin, Brian, et al.
Published: (2009)

How are public sector organizations assessing their IT investments and benefits-An understanding of issues for Benchmarking
by: Liu, Y., et al.
Published: (2008)

Opaque indifference, trust and service provider success in offshore business process outsourcing
by: Wreford, John, et al.
Published: (2011)

A study on the efficiency and success of HR outsourcing
by: Chaturvedi, Amitabh
Published: (2020)

A study on evolution of supply chain: from outsourcing to Collaborative Supply Chain; Myth or Reality?
by: Kathuria, Divya
Published: (2007)

SUPPLY CHAIN OUTSOURCING: MANAGEMENT ACCOUNTING AND CONTROL SYSTEMS USED IN INTER-ORGANISATIONAL RELATIONSHIPS
by: Baciu, Andreea-Cristina
Published: (2016)

IS/IT Investment Evaluation Practices, B2BEC Adoption, and IT Maturity in large Australian Organizations: Preliminary Findings
by: Lin, Chad
Published: (2005)

An Evaluation Framework for Electronic Customer Relationship Management (eCRM)
by: Lin, Chad, et al.
Published: (2005)

Evaluating a framework for making outsourcing decisions in pharmaceutical clinical trial operations
by: Granger, Monique
Published: (2021)

The restructuring of WA human services and its implications for the not-for-profit sector
by: Fitzgerald, Scott, et al.
Published: (2014)

Outsourcing sustainability in US expeditionary operations: the contribution of private military and security industry in Phase IV Operations in Iraq 2003-2011
by: Jonasova, Jana
Published: (2017)

Human resource outsourcing effectiveness: the moderating effects of partnership quality on the service quality-satisfaction-loyalty framework
by: Sim, Siew Chen
Published: (2020)

Critically evaluate how and why suppliers circumvent complaince codes. To what extend are social audit frameworks effective in managing sourcing risks.
by: Chen, yusheng
Published: (2006)

A Study of Planning and Implementation Stages in Electronic Commerce Adoption and Evaluation: The Case of Australian SMEs
by: Lin, Chad, et al.
Published: (2007)