Risks and opportunities of integrating social networking sites in the Australian and Portuguese workplace/communities: an exploratory study

In this study the researchers aim to assess and investigate the risks and opportunities of using social-networking sites (SNS) in workplace/communities, especially in Australia and Portugal. An online survey was conducted of 80 employees from both large organisations and SMEs in Australia and Portug...

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Main Authors: Issa, Tomayess, Isaias, P., Vijayarajan, A.
Format: Journal Article
Published: Inderscience Publishers 2014
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/11163
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author Issa, Tomayess
Isaias, P.
Vijayarajan, A.
author_facet Issa, Tomayess
Isaias, P.
Vijayarajan, A.
author_sort Issa, Tomayess
building Curtin Institutional Repository
collection Online Access
description In this study the researchers aim to assess and investigate the risks and opportunities of using social-networking sites (SNS) in workplace/communities, especially in Australia and Portugal. An online survey was conducted of 80 employees from both large organisations and SMEs in Australia and Portugal to determine these risks and opportunities. The study outcomes indicated that SNS usage in businesses is very useful, convenient, and fast and provides a real-time environment for marketing, communication and collaboration, enhancing employees' knowledge and skills and improving communication between customers and stakeholders. However, SNS usage in businesses can lead to legal issues or loss of reputation, security, privacy, hacking to identify theft, and virus attacks. The current study ascertains new practical significance, as a set of recommendations were generated to minimise and reduce the risks of using SNS in the workplace and to meet employees' needs and expectations.
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institution Curtin University Malaysia
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last_indexed 2025-11-14T06:53:49Z
publishDate 2014
publisher Inderscience Publishers
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spelling curtin-20.500.11937-111632017-09-13T14:54:24Z Risks and opportunities of integrating social networking sites in the Australian and Portuguese workplace/communities: an exploratory study Issa, Tomayess Isaias, P. Vijayarajan, A. Portugal social networking sites workplace integration virtual communities online communities SMEs risks web based communities small and medium-sized enterprises SNS Australia large organisations opportunities In this study the researchers aim to assess and investigate the risks and opportunities of using social-networking sites (SNS) in workplace/communities, especially in Australia and Portugal. An online survey was conducted of 80 employees from both large organisations and SMEs in Australia and Portugal to determine these risks and opportunities. The study outcomes indicated that SNS usage in businesses is very useful, convenient, and fast and provides a real-time environment for marketing, communication and collaboration, enhancing employees' knowledge and skills and improving communication between customers and stakeholders. However, SNS usage in businesses can lead to legal issues or loss of reputation, security, privacy, hacking to identify theft, and virus attacks. The current study ascertains new practical significance, as a set of recommendations were generated to minimise and reduce the risks of using SNS in the workplace and to meet employees' needs and expectations. 2014 Journal Article http://hdl.handle.net/20.500.11937/11163 10.1504/IJWBC.2014.065395 Inderscience Publishers fulltext
spellingShingle Portugal
social networking sites
workplace integration
virtual communities
online communities
SMEs
risks
web based communities
small and medium-sized enterprises
SNS
Australia
large organisations
opportunities
Issa, Tomayess
Isaias, P.
Vijayarajan, A.
Risks and opportunities of integrating social networking sites in the Australian and Portuguese workplace/communities: an exploratory study
title Risks and opportunities of integrating social networking sites in the Australian and Portuguese workplace/communities: an exploratory study
title_full Risks and opportunities of integrating social networking sites in the Australian and Portuguese workplace/communities: an exploratory study
title_fullStr Risks and opportunities of integrating social networking sites in the Australian and Portuguese workplace/communities: an exploratory study
title_full_unstemmed Risks and opportunities of integrating social networking sites in the Australian and Portuguese workplace/communities: an exploratory study
title_short Risks and opportunities of integrating social networking sites in the Australian and Portuguese workplace/communities: an exploratory study
title_sort risks and opportunities of integrating social networking sites in the australian and portuguese workplace/communities: an exploratory study
topic Portugal
social networking sites
workplace integration
virtual communities
online communities
SMEs
risks
web based communities
small and medium-sized enterprises
SNS
Australia
large organisations
opportunities
url http://hdl.handle.net/20.500.11937/11163