Evaluating an Instrument Designed to Assess Job Satisfaction of Airline Passenger Service Staff

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Evaluating an Instrument Designed to Assess Job Satisfaction of Airline Passenger Service Staff

The importance of understanding how the practices of the work setting impact employee job satisfaction has stimulated a great deal of research, much of which has been researched within the secondary or manufacturing industries. This research project sought to investigate employee job satisfaction as...

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Bibliographic Details
Main Author:	Taylor, Ruth
Format:	Journal Article
Published:	School of Management, Curtin University of Technology, Perth, Western Australia and the Singapore Human Resources Institute 2004
Online Access:	http://rphrm.curtin.edu.au/2004/issue1/airline.html http://hdl.handle.net/20.500.11937/10950

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