Strategic place brand management of Kuala Terengganu coastal heritage city, Malaysia

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date 2017-03-01 10:28:07
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spelling 5955 https://intelek.unisza.edu.my/intelek/pages/view.php?ref=5955 https://intelek.unisza.edu.my/intelek/pages/search.php?search=!collection407072 Restricted Document Conference Conference Paper application/pdf 12 1.6 Adobe Acrobat Pro DC 20 Paper Capture Plug-in User user USER UsEr 2017-03-01 10:28:07 0675-01-FH03-FSSG-17-09287.pdf UniSZA Private Access Strategic place brand management of Kuala Terengganu coastal heritage city, Malaysia The World Trade Organization (WTO) reported that travel and tourism industry has become one of the main contributors to the economic development of the countries. In the United States alone, travel and tourism industry has approximately contributed USD 2.36 trillion in the year 2014. Realizing the importance of tourism industry towards country’s economy, many countries have passed some budget on place branding research. Place branding, one of the segments in destination branding, is a complex process of branding an entire country or a part of it. Hanna and Rowley (2011) have developed the Strategic Place Brand-Management model (SPBM-model) comprises of nine (9) dimensions which are argued to be important parts in the place branding process and research. The objectives of this research are to understand how Kuala Terengganu copes with the components in the SPBM-model, and to perceive which components in the SPBM-model that can be seen as the most important components based on the perceptions of Kuala Terengganu residents. The methodology of this study was made through a case study of the city of Kuala Terengganu. With the intention of gaining data, five semi-structured interviews were conducted with executives officers that working for developing Kuala Terengganu branding as a tourism destination. By positioning the Kuala Terengganu place branding process with the SPBM-model, it can be understood that all components are strongly connected to each other. Of all nine (9) components, three (3) of them which are evaluation, infrastructure and stakeholders should be given special attention by the Majlis Bandaraya Kuala Terengganu if they are serious in branding Kuala Terengganu as one of the most attractive tourist destinations in the world. 1-12 International Social Sciences and Tourism Research Conference Auditarium Akademik UniSZA
spellingShingle Strategic place brand management of Kuala Terengganu coastal heritage city, Malaysia
summary The World Trade Organization (WTO) reported that travel and tourism industry has become one of the main contributors to the economic development of the countries. In the United States alone, travel and tourism industry has approximately contributed USD 2.36 trillion in the year 2014. Realizing the importance of tourism industry towards country’s economy, many countries have passed some budget on place branding research. Place branding, one of the segments in destination branding, is a complex process of branding an entire country or a part of it. Hanna and Rowley (2011) have developed the Strategic Place Brand-Management model (SPBM-model) comprises of nine (9) dimensions which are argued to be important parts in the place branding process and research. The objectives of this research are to understand how Kuala Terengganu copes with the components in the SPBM-model, and to perceive which components in the SPBM-model that can be seen as the most important components based on the perceptions of Kuala Terengganu residents. The methodology of this study was made through a case study of the city of Kuala Terengganu. With the intention of gaining data, five semi-structured interviews were conducted with executives officers that working for developing Kuala Terengganu branding as a tourism destination. By positioning the Kuala Terengganu place branding process with the SPBM-model, it can be understood that all components are strongly connected to each other. Of all nine (9) components, three (3) of them which are evaluation, infrastructure and stakeholders should be given special attention by the Majlis Bandaraya Kuala Terengganu if they are serious in branding Kuala Terengganu as one of the most attractive tourist destinations in the world.
title Strategic place brand management of Kuala Terengganu coastal heritage city, Malaysia
title_full Strategic place brand management of Kuala Terengganu coastal heritage city, Malaysia
title_fullStr Strategic place brand management of Kuala Terengganu coastal heritage city, Malaysia
title_full_unstemmed Strategic place brand management of Kuala Terengganu coastal heritage city, Malaysia
title_short Strategic place brand management of Kuala Terengganu coastal heritage city, Malaysia
title_sort strategic place brand management of kuala terengganu coastal heritage city, malaysia