2023_The Effect of Total Quality Management on Customer Satisfaction and Retention in Abuja Hotels, Nigeria
| Format: | General Document |
|---|
Similar Items
Conceptual model for sustainable solid waste management in Abuja, Nigeria through assessment of related municipality operations in Abuja, Nigeria and Putrajaya, Malaysia
by: Ayuba, Kadafa Adati
Published: (2014)
by: Ayuba, Kadafa Adati
Published: (2014)
Statistical modelling of the effects of weather factors on malaria occurrence in Abuja, Nigeria
by: Segun, Oguntade Emmanuel, et al.
Published: (2020)
by: Segun, Oguntade Emmanuel, et al.
Published: (2020)
Spatial mapping of heat vulnerability in Abuja, the capital city of Nigeria
by: Joshua, Jonah Kunda
Published: (2023)
by: Joshua, Jonah Kunda
Published: (2023)
An evaluation of ride quality in lift systems of selected public high-rise buildings in Abuja, Nigeria
by: Ibrahim, Emmanuel Chongcicimmi, et al.
Published: (2022)
by: Ibrahim, Emmanuel Chongcicimmi, et al.
Published: (2022)
Spa attributes, customer satisfaction and retention: customers of 4 & 5 stars hotel spas in Kuala Lumpur / Nor Laily Ibrahim
by: Ibrahim, Nor Laily
Published: (2010)
by: Ibrahim, Nor Laily
Published: (2010)
Strategies for enabling private sector-driven affordable urban housing in Abuja, Nigeria
by: Nwachukwu, Lilian Njideka
Published: (2024)
by: Nwachukwu, Lilian Njideka
Published: (2024)
Influence of capacity building and barriers on economic empowerment among youth in Abuja, Nigeria
by: Obinna, Amadi Bede
Published: (2012)
by: Obinna, Amadi Bede
Published: (2012)
Crime prevention through environmental design principles in residential areas in Abuja, Nigeria
by: Alexander, Amando
Published: (2012)
by: Alexander, Amando
Published: (2012)
Determining malaria risk factors in Abuja, Nigeria using various statistical approaches
by: Segun, Oguntade Emmanuel
Published: (2018)
by: Segun, Oguntade Emmanuel
Published: (2018)
Effectiveness of passive design features and active
installations for security in large shopping centres in Abuja, Nigeria
by: Folaranmi, Adedayo Olatunde, et al.
Published: (2019)
by: Folaranmi, Adedayo Olatunde, et al.
Published: (2019)
The Quality Of School Life And Its
Influence On The Students’ Attitudes
Towards School In Three Secondary
Schools In Abuja, Nigeria
by: Alademerin, Christy Ayi
Published: (2016)
by: Alademerin, Christy Ayi
Published: (2016)
Understanding the association of individual pollutants with pneumonia episodes in children under five in Abuja, Nigeria
by: Adaji, Enemona
Published: (2021)
by: Adaji, Enemona
Published: (2021)
Impact of safety measures for hazard recognition on the rate of accidents on construction sites in Abuja, Nigeria
by: Shittu, Abdullateef Adewale, et al.
Published: (2022)
by: Shittu, Abdullateef Adewale, et al.
Published: (2022)
Parental stress and parentsa profiles among parents of children with learning disabilities in Abuja, Nigeria
by: Olabisi, Akinola Patrick, et al.
Published: (2022)
by: Olabisi, Akinola Patrick, et al.
Published: (2022)
Internet technology, CRM and customer loyalty: customer retention and satisfaction perspective
by: Nikhashemi, Seyed Rajab, et al.
Published: (2013)
by: Nikhashemi, Seyed Rajab, et al.
Published: (2013)
Internet technology, Crm and customer loyalty: customer retention and satisfaction perspective
by: Nikhashemi, Seyed Rajab, et al.
Published: (2013)
by: Nikhashemi, Seyed Rajab, et al.
Published: (2013)
Paternal and maternal stress in caring for children with learning disabilities in inclusive basic schools in Abuja, Nigeria
by: Olabisi, Akinola Patrick, et al.
Published: (2024)
by: Olabisi, Akinola Patrick, et al.
Published: (2024)
Transformation of vernacular housing pattern in periurban Abuja-Nigeria due to informal urbanism, 1976-2006
by: Mai, Moukhtar M.
Published: (2007)
by: Mai, Moukhtar M.
Published: (2007)
The impact of service quality on Malaysian Muslim Islamic bank customers: satisfaction,loyalty and retention
by: Elmontaser, Mohamed Abubaker, et al.
Published: (2016)
by: Elmontaser, Mohamed Abubaker, et al.
Published: (2016)
Hotel Restaurants’ Service Quality, Customer Satisfaction and Loyalty: A Test of Mediation
Influence of self determination factors and green human resource management practices on employee retention among hotel employees in Nigeria
by: Emmanuel, Adeyefa Adedayo
Published: (2021)
by: Emmanuel, Adeyefa Adedayo
Published: (2021)
A strategy for labor performance improvement for floor tiling
work in single storey buildings in Abuja, Nigeria
by: Idiake, J.E., et al.
Published: (2015)
by: Idiake, J.E., et al.
Published: (2015)
Investigation of Road Bank Failures based on Mineralogical Composition Studies in Kano-Abuja Road Northern, Nigeria
Customer behavior in developing customer retention at Seri Malaysia Hotel Johor Bahru / Nur Nadiah Mohd Abbas
by: Mohd Abbas, Nur Nadiah
Published: (2010)
by: Mohd Abbas, Nur Nadiah
Published: (2010)
Improving student satisfaction through total quality management.
by: Shuib, Munir
Published: (2015)
by: Shuib, Munir
Published: (2015)
Current status of municipal solid waste management practise in FCT Abuja.
by: Ayuba, Kadafa Adati, et al.
Published: (2013)
by: Ayuba, Kadafa Adati, et al.
Published: (2013)
LOYALTY CARDS AND ITS EFFECT ON CUSTOMER RETENTION AND CUSTOMER SATISFACTION – A CASE STUDY OF ‘BIG BAZAAR’
by: Bhalla, Chirag
Published: (2010)
by: Bhalla, Chirag
Published: (2010)
A study on the effects of service quality dimension towards customer retention in Hotel Hallmark Leisure, Melaka / Siti Nor Azimah Abdul Rahman
by: Abdul Rahman, Siti Nor Azimah
Published: (2012)
by: Abdul Rahman, Siti Nor Azimah
Published: (2012)
The effects of hotel’s brand personality dimensions on customer’s satisfaction in Kuala Lumpur hotels / Nadiah Abu Zaireen
by: Abu Zaireen, Nadiah
Published: (2013)
by: Abu Zaireen, Nadiah
Published: (2013)
Workplace environment, leader communication and hotel employee retention : job satisfaction as a mediator
by: Haslina Halim,, et al.
Published: (2021)
by: Haslina Halim,, et al.
Published: (2021)
Measuring Customer Satisfaction In Five-Star Hotels In Malaysia
by: Hia, Kuek Gek
Published: (2003)
by: Hia, Kuek Gek
Published: (2003)
Customer Satisfaction Of Luxury Hotels In Kish Island, Iran
by: Dolati, Somayeh
Published: (2011)
by: Dolati, Somayeh
Published: (2011)
Customer satisfaction in hotel service industry at Kuching area
by: Rani, Kalemuthu.
Published: (2004)
by: Rani, Kalemuthu.
Published: (2004)
2017_Customer Satisfaction With Green Initiatives in Malaysian Hotels
A Study On The Relationship Between Customer Satisfaction And The Implementation Of Total Quality Management Concept In The Malaysian Telecommunication Industry
by: Ismail, Hishamuddin
Published: (2001)
by: Ismail, Hishamuddin
Published: (2001)
A Study On The Relationship Between Customer Satisfaction And The Implementation Of Total Quality Management Concept In The Malaysian Telecommunication Industry
by: Hishamuddin Ismail,
Published: (2001)
by: Hishamuddin Ismail,
Published: (2001)
The effect of customer retention programs on re-patronage intention: a case of Muar Traders Hotel / Nurulain Atan
by: Atan, Nurulain
Published: (2010)
by: Atan, Nurulain
Published: (2010)
Moderating effects of consumer corporate identification on purchase intention predictors for local brand automobiles in Abuja, Nigeria and the Klang Valley, Malaysia
by: Chinedu, Anyanwu Hilary
Published: (2021)
by: Chinedu, Anyanwu Hilary
Published: (2021)
Short term effect of an empowerment education intervention on substance use among adolescents living in peri-urban communities, Abuja, Nigeria
by: Shuaibu, Hassana Ojonuba, et al.
Published: (2022)
by: Shuaibu, Hassana Ojonuba, et al.
Published: (2022)
The effect of wadiah product quality attributes on customer satisfaction: the case of Jaiz Bank Nigeria Plc
by: Baba, Bashir, et al.
Published: (2018)
by: Baba, Bashir, et al.
Published: (2018)
Similar Items
-
Conceptual model for sustainable solid waste management in Abuja, Nigeria through assessment of related municipality operations in Abuja, Nigeria and Putrajaya, Malaysia
by: Ayuba, Kadafa Adati
Published: (2014) -
Statistical modelling of the effects of weather factors on malaria occurrence in Abuja, Nigeria
by: Segun, Oguntade Emmanuel, et al.
Published: (2020) -
Spatial mapping of heat vulnerability in Abuja, the capital city of Nigeria
by: Joshua, Jonah Kunda
Published: (2023) -
An evaluation of ride quality in lift systems of selected public high-rise buildings in Abuja, Nigeria
by: Ibrahim, Emmanuel Chongcicimmi, et al.
Published: (2022) -
Spa attributes, customer satisfaction and retention: customers of 4 & 5 stars hotel spas in Kuala Lumpur / Nor Laily Ibrahim
by: Ibrahim, Nor Laily
Published: (2010)