Consumer protection measures for umrah package travellers in Malaysia

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building INTELEK Repository
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collectionurl https://intelek.unisza.edu.my/intelek/pages/search.php?search=!collection407072
date 2020-11-16 23:07:14
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originalfilename 7321-01-FH02-FUHA-20-44986.pdf
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spelling 13010 https://intelek.unisza.edu.my/intelek/pages/view.php?ref=13010 https://intelek.unisza.edu.my/intelek/pages/search.php?search=!collection407072 Restricted Document Article Journal application/pdf 16 1.6 HP Hp hp 2020-11-16 23:07:14 Microsoft® Word 2016 7321-01-FH02-FUHA-20-44986.pdf UniSZA Private Access Consumer protection measures for umrah package travellers in Malaysia PalArch's Journal of Archeology of Egypt/Egyptology As one of the major contributors to the Malaysian tourism industry, Umrah package travel has been recognised. For their particular intent, Muslims in Malaysia travel by package to Mecca and Medina for their specific purpose: to perform religious duty (Umrah) to fulfill the unity of spirit, heart and soul. Recently, due to many issues including non-performance contract, poor service, cancelled trip as well as fraudulent cases, the number of complaints submitted by the Umrah package travelers increased tremendously. Due to that problem, Umrah package travelers may suffer financial, emotional and spiritual loss. In order to protect the interests of Umrah package travelers in Malaysia, it is therefore necessary to have a robust legal framework. This study is therefore intended to investigate how the Malaysian legal system safeguards the rights and interests of Umrah package travelers in Malaysia, in particular through laws and regulations. The results of the above analysis will define the adequacy of the existing legal framework and the mechanism that we still in need of protecting the welfare of Umrah package travellers. 17 4 275-289
spellingShingle Consumer protection measures for umrah package travellers in Malaysia
summary As one of the major contributors to the Malaysian tourism industry, Umrah package travel has been recognised. For their particular intent, Muslims in Malaysia travel by package to Mecca and Medina for their specific purpose: to perform religious duty (Umrah) to fulfill the unity of spirit, heart and soul. Recently, due to many issues including non-performance contract, poor service, cancelled trip as well as fraudulent cases, the number of complaints submitted by the Umrah package travelers increased tremendously. Due to that problem, Umrah package travelers may suffer financial, emotional and spiritual loss. In order to protect the interests of Umrah package travelers in Malaysia, it is therefore necessary to have a robust legal framework. This study is therefore intended to investigate how the Malaysian legal system safeguards the rights and interests of Umrah package travelers in Malaysia, in particular through laws and regulations. The results of the above analysis will define the adequacy of the existing legal framework and the mechanism that we still in need of protecting the welfare of Umrah package travellers.
title Consumer protection measures for umrah package travellers in Malaysia
title_full Consumer protection measures for umrah package travellers in Malaysia
title_fullStr Consumer protection measures for umrah package travellers in Malaysia
title_full_unstemmed Consumer protection measures for umrah package travellers in Malaysia
title_short Consumer protection measures for umrah package travellers in Malaysia
title_sort consumer protection measures for umrah package travellers in malaysia