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1860797461117796352
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INTELEK Repository
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Online Access
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https://intelek.unisza.edu.my/intelek/pages/search.php?search=!collection491197
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| date |
2024-10-07 11:48
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Restricted Document
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12805
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UniSZA
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7112-01-FH02-FPP-20-41558.png
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oai_dc
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https://intelek.unisza.edu.my/intelek/pages/view.php?ref=12805
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| spelling |
12805 https://intelek.unisza.edu.my/intelek/pages/view.php?ref=12805 https://intelek.unisza.edu.my/intelek/pages/search.php?search=!collection491197 Restricted Document Article Journal Deflate/Inflate image/png 1357 2024-10-07 11:48 694 1357x694 7112-01-FH02-FPP-20-41558.png UniSZA Private Access Barriers of implementing balanced scorecard in Jordan: a case study of Jordanian banks Asia Pacific Journal of Research in Business Management This study aimed to find the existing barriers facing Balanced Scorecard implementation as a performance measurement and management tool in the Jordanian banks. Qualitative research using open-ended questions. semi-structured interviews were conducted with nine Jordanian commercial bank managers. The data was analyzed using cross-case analysis. The study revealed the barriers and hinders that affect the balanced scorecard implementation as a management strategy, such as lack of knowledge, lack of (IT) support, and not involving the whole bank's employees, employees resistant to apply such strategy. The Findings also demonstrate that the Jordanian banks evaluated the performance of the bank including several aspects financial, customer, internal system, education and development similar to BSC dimensions. 11 4 1-16
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| spellingShingle |
Barriers of implementing balanced scorecard in Jordan: a case study of Jordanian banks
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| summary |
This study aimed to find the existing barriers facing Balanced Scorecard implementation as a performance measurement and management tool in the Jordanian banks. Qualitative research using open-ended questions. semi-structured interviews were conducted with nine Jordanian commercial bank managers. The data was analyzed using cross-case analysis. The study revealed the barriers and hinders that affect the balanced scorecard implementation as a management strategy, such as lack of knowledge, lack of (IT) support, and not involving the whole bank's employees, employees resistant to apply such strategy. The Findings also demonstrate that the Jordanian banks evaluated the performance of the bank including several aspects financial, customer, internal system, education and development similar to BSC dimensions.
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| title |
Barriers of implementing balanced scorecard in Jordan: a case study of Jordanian banks
|
| title_full |
Barriers of implementing balanced scorecard in Jordan: a case study of Jordanian banks
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| title_fullStr |
Barriers of implementing balanced scorecard in Jordan: a case study of Jordanian banks
|
| title_full_unstemmed |
Barriers of implementing balanced scorecard in Jordan: a case study of Jordanian banks
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| title_short |
Barriers of implementing balanced scorecard in Jordan: a case study of Jordanian banks
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| title_sort |
barriers of implementing balanced scorecard in jordan: a case study of jordanian banks
|