Structural equation modeling based empirical analysis: direct and indirect effects of job satisfaction on job performance in Jordanian five-star hotels

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building INTELEK Repository
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collectionurl https://intelek.unisza.edu.my/intelek/pages/search.php?search=!collection407072
date 2020-03-24 12:01:00
format Restricted Document
id 12638
institution UniSZA
originalfilename 6945-01-FH02-FPP-20-38725.pdf
person firdaus razab
recordtype oai_dc
resourceurl https://intelek.unisza.edu.my/intelek/pages/view.php?ref=12638
spelling 12638 https://intelek.unisza.edu.my/intelek/pages/view.php?ref=12638 https://intelek.unisza.edu.my/intelek/pages/search.php?search=!collection407072 Restricted Document Article Journal application/pdf 19 Adobe Acrobat Pro DC 20 Paper Capture Plug-in 1.7 firdaus razab 2020-03-24 12:01:00 6945-01-FH02-FPP-20-38725.pdf UniSZA Private Access Structural equation modeling based empirical analysis: direct and indirect effects of job satisfaction on job performance in Jordanian five-star hotels Journal of Tourism, Hospitality and Environment Management (JTHEM) In order to improve and maintain competitiveness in the hotel sector, the key elements of success must be available, which is headed by an efficient employee, so it is essential that the employees' performance be at its best. This study examined the effect of job satisfaction (JS) on job performance (JP), organisational structure (OS) and leadership style (LS) on (JS), and Quality of work-life (QWL) on (JP) among five-star hotels employees in Jordan. The study also examined the moderating role of quality of work-life on the variable’s relationships. A questionnaire was used as the main instrument for data collection from 430 employees of five-star hotels. Data analysis was conducted with the help of Structural Equation Modelling (SEM) to determine the level of relationships among (JS), (OS), (LS), (JP), and (QWL). According to the obtained findings, there is a positive relationship between JS and QL on JP, and QWL has a partial moderating role in the relationship between JS and JP. The study findings motivate future studies to carry out studies of the same caliber in other sectors of Jordan, and also in other contexts based on different perspectives. 5 18 Global Academic Excellence Global Academic Excellence 133-151
spellingShingle Structural equation modeling based empirical analysis: direct and indirect effects of job satisfaction on job performance in Jordanian five-star hotels
summary In order to improve and maintain competitiveness in the hotel sector, the key elements of success must be available, which is headed by an efficient employee, so it is essential that the employees' performance be at its best. This study examined the effect of job satisfaction (JS) on job performance (JP), organisational structure (OS) and leadership style (LS) on (JS), and Quality of work-life (QWL) on (JP) among five-star hotels employees in Jordan. The study also examined the moderating role of quality of work-life on the variable’s relationships. A questionnaire was used as the main instrument for data collection from 430 employees of five-star hotels. Data analysis was conducted with the help of Structural Equation Modelling (SEM) to determine the level of relationships among (JS), (OS), (LS), (JP), and (QWL). According to the obtained findings, there is a positive relationship between JS and QL on JP, and QWL has a partial moderating role in the relationship between JS and JP. The study findings motivate future studies to carry out studies of the same caliber in other sectors of Jordan, and also in other contexts based on different perspectives.
title Structural equation modeling based empirical analysis: direct and indirect effects of job satisfaction on job performance in Jordanian five-star hotels
title_full Structural equation modeling based empirical analysis: direct and indirect effects of job satisfaction on job performance in Jordanian five-star hotels
title_fullStr Structural equation modeling based empirical analysis: direct and indirect effects of job satisfaction on job performance in Jordanian five-star hotels
title_full_unstemmed Structural equation modeling based empirical analysis: direct and indirect effects of job satisfaction on job performance in Jordanian five-star hotels
title_short Structural equation modeling based empirical analysis: direct and indirect effects of job satisfaction on job performance in Jordanian five-star hotels
title_sort structural equation modeling based empirical analysis: direct and indirect effects of job satisfaction on job performance in jordanian five-star hotels