Digital reference services using web services: Overview, design and specifications
| Format: | Restricted Document |
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| building | INTELEK Repository |
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| collectionurl | https://intelek.unisza.edu.my/intelek/pages/search.php?search=!collection407072 |
| date | 2015-10-25 10:55:10 |
| format | Restricted Document |
| id | 12395 |
| institution | UniSZA |
| internalnotes | [1] A. Chandwani, An overview of digital reference services, Eprints.rclis.org/14295/1/DIGITAL_REFER ENCE_SERVICES.pdf, 2014 [2] J. M. Spivey, the Z Notation: a Reference Manual, 1998, pp 1-17 [3] S. K. Nordin, N. A. Kassim and K. Baharaddin, Evaluating digital reference service in university libraries, IEEE Symposium on Business, Engineering and Industrial Applications, 2012, pp. 202-206 [4] C. Penzhorn, Virtual reference best practices: Tailoring services to your library, Library Hi Tech. Vol.2, 2010, pp. 330-332 [5] L. Eakin and Z. Pomerantz, Virtual reference, real money: modelling costs in virtual reference services, Libraries and the Academy, Vol.9, 2009, pp.133-164, http://muse.jhu.edu/login?auth=0&type=su mmary&url=/journals/portal_libraries_and _the_academy/v009/9.1.eakin.html [6] L. Han and A. Goulding, Information and reference services in the digital library, Information Services and Use, No.23, 2003, pp. 251-262 [7] J. Roy and A. Ramanujan, Understanding web services, IEEE Journal and Magazines, Vol. 3, 2001, pp. 69-73 [8] W3C, Web services architecture requirements, 2004, http://www.w3c.org/TR/2004/NOTE_wsa_re qs_20040211/#id2604831/accessed on 26/05/2014, [9] P. Rudo, The importance of web services, 2010, http://www.enterprisefeatures.com/2010/07/t he_importance_of_web_services/accessed on 25/05/2014 [10] K. Gottschalk, S. Graham , H. Kreger and J. Snell, Introduction to web service architecture, IBM Systems Journal, No.41, 2002, pp.170-177 [11] I. S. Moustafa, Formal specification and verification of data centric services, PhD Thesis, Virginia Polytechnic Institute and State University, 2012 [12] Webopedia, Web services, 2014, http://www.webopedia.com/TERM/w/webservices.html/accessed on 27/05/2014 [13] NISO, Networked reference services: Question/Answer transaction protocol, A Technical Report by the National Information Standard Organization, America, 2006 [14] Encyclopedia, Theorem prover, Encyclopedia of Mathematics, 2014, http://www.encyclopediaofmath.org/index.ph p/theorem_prover/accessed on 04/07/2014 [15] G. G. Chowdhury, Digital libraries and reference services: present and future, Journal Of Documentation, No.58, 2002, pp.258-283 [16] IBM, Web services, 2014, specifications.http://www.ibm.com/Search/? q=web+services+specifications&v=17&en= utf&lang=en&cc=us/accessed on 25/10/2014 [17] InnoQ, Web Services Standards, 2014, https://www.innoq.com/resources/wsstandards-poster/ accessed on 25/10/2014 [18] MSDN, MSDN Developer Centre: Web Service Specification Index Page, 2014, http://msdn.microsoft.com/enus/library/ms951274.aspx/accessed on 25/10/2014 [19] OASIS, Oasis Standards, 2014, https://www.oasisopen.org/standards/accessed on 25/10/2014 [20] W3C, W3C's Web Services Activity, 2002, http://www.w3.org/2002/ws/ accessed on 25/10/2014 [21] R. E. Bopp and L.C. Smith, 2011. History and functions of reference service, Reference and Information Services, an Introduction, 4 th Edition, pp. 3-28 [22] NASA, Formal methods specification and verification guide book for software and computer systems. Volume: planning and technology insertion, 1995. |
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| resourceurl | https://intelek.unisza.edu.my/intelek/pages/view.php?ref=12395 |
| spelling | 12395 https://intelek.unisza.edu.my/intelek/pages/view.php?ref=12395 https://intelek.unisza.edu.my/intelek/pages/search.php?search=!collection407072 Restricted Document Article Journal UniSZA Unisza unisza image/jpeg inches 96 96 1421 763 79 79 1421x763 2015-10-25 10:55:10 6697-01-FH02-FIK-15-03934.jpg UniSZA Private Access Digital reference services using web services: Overview, design and specifications Journal of Theoretical and Applied Information Technology Digital reference service (DRS) is an emerging trend of traditional reference service. Easily accessible digital reference service that provides real time service to the patrons has become one of the necessities of the library information systems. Implementing a networked synchronous digital reference service by most libraries has become a difficult task. Web services on the other hand allow interoperability between heterogeneous devices and applications provided that they have conformed to the web services protocols. This paper gives an overview of digital reference service and web services applications. It uses questionnaires to make a survey in some university libraries so as to find out the actual problems faced by patrons while using DRS and also to know the specific requirements of the patrons. It provides a means of eradicating the present problem of digital referencing in the libraries by proposing a model for using web services technology in developing networked synchronous digital reference services. The functional informal specifications of the proposed model are also provided. 79 3 Asian Research Publishing Network Asian Research Publishing Network 444-455 [1] A. Chandwani, An overview of digital reference services, Eprints.rclis.org/14295/1/DIGITAL_REFER ENCE_SERVICES.pdf, 2014 [2] J. M. Spivey, the Z Notation: a Reference Manual, 1998, pp 1-17 [3] S. K. Nordin, N. A. Kassim and K. Baharaddin, Evaluating digital reference service in university libraries, IEEE Symposium on Business, Engineering and Industrial Applications, 2012, pp. 202-206 [4] C. Penzhorn, Virtual reference best practices: Tailoring services to your library, Library Hi Tech. Vol.2, 2010, pp. 330-332 [5] L. Eakin and Z. Pomerantz, Virtual reference, real money: modelling costs in virtual reference services, Libraries and the Academy, Vol.9, 2009, pp.133-164, http://muse.jhu.edu/login?auth=0&type=su mmary&url=/journals/portal_libraries_and _the_academy/v009/9.1.eakin.html [6] L. Han and A. Goulding, Information and reference services in the digital library, Information Services and Use, No.23, 2003, pp. 251-262 [7] J. Roy and A. Ramanujan, Understanding web services, IEEE Journal and Magazines, Vol. 3, 2001, pp. 69-73 [8] W3C, Web services architecture requirements, 2004, http://www.w3c.org/TR/2004/NOTE_wsa_re qs_20040211/#id2604831/accessed on 26/05/2014, [9] P. Rudo, The importance of web services, 2010, http://www.enterprisefeatures.com/2010/07/t he_importance_of_web_services/accessed on 25/05/2014 [10] K. Gottschalk, S. Graham , H. Kreger and J. Snell, Introduction to web service architecture, IBM Systems Journal, No.41, 2002, pp.170-177 [11] I. S. Moustafa, Formal specification and verification of data centric services, PhD Thesis, Virginia Polytechnic Institute and State University, 2012 [12] Webopedia, Web services, 2014, http://www.webopedia.com/TERM/w/webservices.html/accessed on 27/05/2014 [13] NISO, Networked reference services: Question/Answer transaction protocol, A Technical Report by the National Information Standard Organization, America, 2006 [14] Encyclopedia, Theorem prover, Encyclopedia of Mathematics, 2014, http://www.encyclopediaofmath.org/index.ph p/theorem_prover/accessed on 04/07/2014 [15] G. G. Chowdhury, Digital libraries and reference services: present and future, Journal Of Documentation, No.58, 2002, pp.258-283 [16] IBM, Web services, 2014, specifications.http://www.ibm.com/Search/? q=web+services+specifications&v=17&en= utf&lang=en&cc=us/accessed on 25/10/2014 [17] InnoQ, Web Services Standards, 2014, https://www.innoq.com/resources/wsstandards-poster/ accessed on 25/10/2014 [18] MSDN, MSDN Developer Centre: Web Service Specification Index Page, 2014, http://msdn.microsoft.com/enus/library/ms951274.aspx/accessed on 25/10/2014 [19] OASIS, Oasis Standards, 2014, https://www.oasisopen.org/standards/accessed on 25/10/2014 [20] W3C, W3C's Web Services Activity, 2002, http://www.w3.org/2002/ws/ accessed on 25/10/2014 [21] R. E. Bopp and L.C. Smith, 2011. History and functions of reference service, Reference and Information Services, an Introduction, 4 th Edition, pp. 3-28 [22] NASA, Formal methods specification and verification guide book for software and computer systems. Volume: planning and technology insertion, 1995. |
| spellingShingle | Digital reference services using web services: Overview, design and specifications |
| summary | Digital reference service (DRS) is an emerging trend of traditional reference service. Easily accessible digital reference service that provides real time service to the patrons has become one of the necessities of the library information systems. Implementing a networked synchronous digital reference service by most libraries has become a difficult task. Web services on the other hand allow interoperability between heterogeneous devices and applications provided that they have conformed to the web services protocols. This paper gives an overview of digital reference service and web services applications. It uses questionnaires to make a survey in some university libraries so as to find out the actual problems faced by patrons while using DRS and also to know the specific requirements of the patrons. It provides a means of eradicating the present problem of digital referencing in the libraries by proposing a model for using web services technology in developing networked synchronous digital reference services. The functional informal specifications of the proposed model are also provided. |
| title | Digital reference services using web services: Overview, design and specifications |
| title_full | Digital reference services using web services: Overview, design and specifications |
| title_fullStr | Digital reference services using web services: Overview, design and specifications |
| title_full_unstemmed | Digital reference services using web services: Overview, design and specifications |
| title_short | Digital reference services using web services: Overview, design and specifications |
| title_sort | digital reference services using web services: overview, design and specifications |