Understanding and Conceptualizing Alumni Citizenship Behavior: Initial Study

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date 2016-11-14 15:54:11
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id 12100
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originalfilename 6403-01-FH02-FESP-18-14198.pdf
person Hardy
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resourceurl https://intelek.unisza.edu.my/intelek/pages/view.php?ref=12100
spelling 12100 https://intelek.unisza.edu.my/intelek/pages/view.php?ref=12100 https://intelek.unisza.edu.my/intelek/pages/search.php?search=!collection407072 Restricted Document Article Journal application/pdf 8 1.6 Adobe Acrobat Pro DC 20 Paper Capture Plug-in Hardy 2016-11-14 15:54:11 6403-01-FH02-FESP-18-14198.pdf UniSZA Private Access Understanding and Conceptualizing Alumni Citizenship Behavior: Initial Study International Academic Research Journal of Business and Technology The study on examining alumni behavior towards their alma mater had gained considerable attention from both scholars and practitioners. However, previous studies specifically directed to understand alumni willingness to donate and giving behavior. Study that attempt to understand how alumni contribute and what are relevant alumni behaviors that possibly affect overall university performance rather limited. Hence, guided with Social Exchange Theory and Organizational Citizenship Behavior conception, this study attempts to identify what are the relevant alumni supportive behaviors which is termed as alumni citizenship behavior. Based on focus group interview, few themes that possible explain alumni citizenship behaviors were observed; namely donors and giving, university loyalty, university engagement, coaching and mentoring and university recommendation. Implication and recommendation for future research also were discussed in this article. 2 2 13-20
spellingShingle Understanding and Conceptualizing Alumni Citizenship Behavior: Initial Study
summary The study on examining alumni behavior towards their alma mater had gained considerable attention from both scholars and practitioners. However, previous studies specifically directed to understand alumni willingness to donate and giving behavior. Study that attempt to understand how alumni contribute and what are relevant alumni behaviors that possibly affect overall university performance rather limited. Hence, guided with Social Exchange Theory and Organizational Citizenship Behavior conception, this study attempts to identify what are the relevant alumni supportive behaviors which is termed as alumni citizenship behavior. Based on focus group interview, few themes that possible explain alumni citizenship behaviors were observed; namely donors and giving, university loyalty, university engagement, coaching and mentoring and university recommendation. Implication and recommendation for future research also were discussed in this article.
title Understanding and Conceptualizing Alumni Citizenship Behavior: Initial Study
title_full Understanding and Conceptualizing Alumni Citizenship Behavior: Initial Study
title_fullStr Understanding and Conceptualizing Alumni Citizenship Behavior: Initial Study
title_full_unstemmed Understanding and Conceptualizing Alumni Citizenship Behavior: Initial Study
title_short Understanding and Conceptualizing Alumni Citizenship Behavior: Initial Study
title_sort understanding and conceptualizing alumni citizenship behavior: initial study