The Effect of Total Quality Management and Knowledge Management on Organizational Performance in Higher Education Institution in Jordan

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Format: Restricted Document
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building INTELEK Repository
collection Online Access
collectionurl https://intelek.unisza.edu.my/intelek/pages/search.php?search=!collection407072
date 2018-07-23 21:47:20
format Restricted Document
id 12061
institution UniSZA
originalfilename 6364-01-FH02-FESP-18-14476.pdf
person Hassan Danial
recordtype oai_dc
resourceurl https://intelek.unisza.edu.my/intelek/pages/view.php?ref=12061
spelling 12061 https://intelek.unisza.edu.my/intelek/pages/view.php?ref=12061 https://intelek.unisza.edu.my/intelek/pages/search.php?search=!collection407072 Restricted Document Article Journal application/pdf 13 1.6 Adobe Acrobat Pro DC 20 Paper Capture Plug-in Hassan Danial 2018-07-23 21:47:20 6364-01-FH02-FESP-18-14476.pdf UniSZA Private Access The Effect of Total Quality Management and Knowledge Management on Organizational Performance in Higher Education Institution in Jordan International Journal of Academic Research economics and management sciences The general purpose of this study was to investigate the perceptions of Higher education institutions members regarding the application of Total Quality Management and Knowledge Management principles to their universities in Jordan, In addition, the study examined the extent to which these faculty members differ in their perceptions and the extent to which differences in perceptions were influenced by rank, educational level and years of experience. The sample consisted of 72 faculty members from four Education College's in Jordan. They completed a 31 -item questionnaire covering five dimensions of TQM and five dimensions of KM and one dimension of Organizational Performance. This study provides some insights in the resource-based view. It reveals that the resources in an organization may be hierarchical. KM may be one-step closer to organizational performance in the paths leading from TQM to organizational performance. This study contributes to the understanding of the relationship between TQM, KM and organizational performance. 7 3 17-29
spellingShingle The Effect of Total Quality Management and Knowledge Management on Organizational Performance in Higher Education Institution in Jordan
summary The general purpose of this study was to investigate the perceptions of Higher education institutions members regarding the application of Total Quality Management and Knowledge Management principles to their universities in Jordan, In addition, the study examined the extent to which these faculty members differ in their perceptions and the extent to which differences in perceptions were influenced by rank, educational level and years of experience. The sample consisted of 72 faculty members from four Education College's in Jordan. They completed a 31 -item questionnaire covering five dimensions of TQM and five dimensions of KM and one dimension of Organizational Performance. This study provides some insights in the resource-based view. It reveals that the resources in an organization may be hierarchical. KM may be one-step closer to organizational performance in the paths leading from TQM to organizational performance. This study contributes to the understanding of the relationship between TQM, KM and organizational performance.
title The Effect of Total Quality Management and Knowledge Management on Organizational Performance in Higher Education Institution in Jordan
title_full The Effect of Total Quality Management and Knowledge Management on Organizational Performance in Higher Education Institution in Jordan
title_fullStr The Effect of Total Quality Management and Knowledge Management on Organizational Performance in Higher Education Institution in Jordan
title_full_unstemmed The Effect of Total Quality Management and Knowledge Management on Organizational Performance in Higher Education Institution in Jordan
title_short The Effect of Total Quality Management and Knowledge Management on Organizational Performance in Higher Education Institution in Jordan
title_sort effect of total quality management and knowledge management on organizational performance in higher education institution in jordan