Organizational Culture Mediate Between E-Commerce Adoption and Hotel Performance
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| date | 2015-04-22 11:11:24 |
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| id | 11692 |
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| internalnotes | Ainin, S., and Noor Ismawati, J. 2003. E-Commerce Stimuli And Practices In Malaysia. Proceedings Of 7th Pacifis Asia Conference On Information system (Pacis), Adelaide. Alvesson, M. 2002. Understanding Organizational Culture. London. Sage publications. Baron, R. M., and Kenny, D. A. 1986. The Moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality & Social Psychology, 51, 173-118. Cascio, W.F. 2006. Managing Human Resources. Productivity, Quality of Life, Profits. City, McGraw-Hill Irwin. Chang, Kuo-Chung, Jackson, J., and Grover, V. 2003. ‘E-Commerce and corporate strategy: An executive perspective’, Information and Management, vol. 40, pp. 663-675. Chow, J. C. 2000. Comparison Of Improve & Niosh Carbon Measurement. Paper presented at PM2000: Particulate Matter & Health Conference Air & Waste Management Association, Pittsburg, P.A. Davidson, R., and Martinsons, M. G. 2003. Guest Editorial Cultural Issues and It Management: Past and Present. IEEE Transactions On Enginerring Management, 50(1), 3-7. Denison, D. R. 1990. Corporate culture and organizational effectiveness: New York: Wiley. Denison, D. R., and Mishra, A. K. 1995. Toward a theory of organizational culture and effectiveness. Organization Science 6(2), 204, 220. El Sawy, O. A. 1985. Implementation by cultural infusion: An approach for managing the introduction of information technologies. MIS Quarterly, 9(2).131-110. Fakhar Shahzad., Rana, A.L., Ayesha. R.L., and Lalarukh, S. (2012) Impact of Organizational Culture on Organizational Performance: An Overview Interdisciplinary Journal of Contemporary Research In Business, 3(9), 975-985. Gilaninia, S.h., Omiidvani, N., Bakhshalipour, A., Eftekkhari, F., and Seighalani, F. Z. 2012. The Role of ICT in Performance of Small & Medium Enterprise. Interdisciplinary Journal of Contemporary Research in Business. 3 (10). Hair, J.F., Anderson, R.E., Tatham, R.L and Black, W.C. 1998. Multivariate Data Analysis. (5th edition), NJ: Prenctice Hall International, Inc. Homburg, C., and Pflesser, C. 2000. A multiple-layer model of market-oriented organizational culture: Measurement issues and performance outcomes. Journal of Marketing Research, 37(4), 449-462. Hussey, J., and Hussey, R. 1997. Business Research: A Practical Guide for Undergraduate and Postgraduate Students. Basingstoke, UK: McMillan Press. Intan Salwani, M., Marthandan, G., Norzaidi, M.D., and Normah, O. 2008. E-commerce and value creation: empirical evidence in Malaysia. Proceedings of the European Applied Business Research Conference, Rothenburg,. Kendra, K., and Taplin, L. J. 2004. Project success: A cultural framework. Project Management Journal. 35(1), 30, 16. Kotter, J. P., and Heskett, J. L. 1992. Corporate culture and performance: New York: Free Press. Laudon, K. and Traver. 2009. E-Commerce. New Jersey. Pearson Prentice Hall. Laudon, K. and Traver. 2012. E-Commerce 2012 Coursemart. New Jersey. Prentice Hall. McGahan A. M. (2002). What do We Know about Variance in Accounting Profitability? Management Science Vol. 48: 834-153. Mc Neese-Smith, D. 1993. Leadership Behavior and Employee Effectiveness. Nurning Management; Chicago. Norzaidi, M.D., Chong, S.C., Murali, R., and Intan Salwani, M. 2007. Internet usage and manager’s performance in the port industry. Industrial Management & Data Systems, 107 (8). 1227-50. Nunally, J. C. 1978. Psycometric Theory (2nd Ed). New York: McGraw Hill Co. Inc. Peteraf, M.A. 1993. ‘The Cornerstones of Competitive Advantage: A Resource-based View’, Strategic Management Journal, vol. 14, no. 3, pp. 179-91. Rezvani, mousa, Gilaninia, Sh, and Mousavian, S.J. 2011. Strategic Planning: A Tool For Managing Organizations In Competitive Environments, Australian Journal of Basic and Applied Sciences, 5(9): pp1537-1546. Robbins, S.P. and S. Sanghi. 2007. Organizational Behavior. Pearson Education, New Delhi. Rogers, E.M. (1983). ‘Diffusion of Innovations’, 3rd ed., The Free Press, New York, NY,. Sekaran, U., and Bougie, R. 2011. Research Methods for Business: A Skill Building Approach. UK: John Wiley & Sons. Schein, E. H. 2004. Organizational culture and leadership (3rd ed.): San Francisco: Jossey-Bass. Srivasta R.K., and Christensen, H.K. 2001. ‘The Resource-based View and Marketing: The Role of Market-based Asset in Gaining Competitive Advantage’. Journal of Management Vol. 27. Tow, C.J. 2004. Development of E-commerce Capability Instrument Using The Resource-Based View Perspective And Its Application To Firm-Level Performance. Disertasi kedoktoran diterbitkan Proquest Digital Disertation, University of South Australia. Turban, E., and King, D. 2003. Introduction to E-commerce, Prentice Hall, Upper Saddle River, NJ. Turban, E. (2008). Electronic Commerce A Managerial Perspective 2008. Prentice Hall. Uchitelle, L. , 2000. It’s just the Beginning. New York Times, Special Section on E-commerce, June 7, p. E1. Sekaran, U. and Bougie, R. 2011. Research Methods for Business: A Skill Building Approach. UK: John Wiley & Sons. Serafeimidis, V., and Smithson, S. 1999. Rethinking the approaches to information systems investment evaluation. Logistics Information Management, 12(1/2), 94. Vonderembse, M. and Koufteros, X. 2004. The Impact Of Organizational Culture On Time Based Manufacturing & Performance. Decision Sciences Journal, 35(4), (pp.579-607). Wen, Mei. 2004. E-commerce, productivity, and fluctuation. Journal of Economic Behaviour and Organization 55: 187-206. Wu, F., Mahajan, V., and Balasubramaniam, S. 2003. ‘An analysis of e-business adoption and its impact on business performance’, Journal of Academy of Marketing Science, vol. 31, no. 4 pp. 425-447. Xiao L. 2008. The Impact Of Dynamic IT Capability And Organizational Culture On Firm Performance. Disertasi Kedoktoran diterbitkan Proquest Digital Disertation, The George Washington University. Zammuto, R. F., and O’Connor, E. J. 1992. Gaining advanced manufacturing technologies’ benefits: The roles of organization design and culture. Academy of Management Review, 17(4), 701-728. Zhu, K., and Kraemer, K.L. 2005. Post-adoption variations in usage and value of e-business by organizations: cross-country evidence from the retail industry, Information Systems Research, 16 (1). 61-84. |
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| spelling | 11692 https://intelek.unisza.edu.my/intelek/pages/view.php?ref=11692 https://intelek.unisza.edu.my/intelek/pages/search.php?search=!collection407072 Restricted Document Article Journal UniSZA Unisza unisza image/jpeg inches 96 96 1423 749 73 73 2015-04-22 11:11:24 1423x749 5964-01-FH02-FSSG-15-02856.jpg UniSZA Private Access Organizational Culture Mediate Between E-Commerce Adoption and Hotel Performance Mediterranean Journal of Social Sciences Global organizations can go on the information highway and dramatically improve the way business interactions by using Ecommerce. This situation and demands force each organization to change, to abridge the gap in environmental changes that take place. One of those who get the full benefits of E-commerce is the hotel industry. The full potential of values brought about by E-commerce in Malaysia is unable to realize. This paper shows the role of organizational culture among E-commerce adoption and hotel performance in Malaysia, from a survey of 111 hotels, four (4) stars above, and 146 hotels three (3) stars below as a sample. Based on the conceptual framework, it can be hypothesized that Organizational culture positively mediates the effect of E-commerce adoption on hotel performance. A statistical Package for Social Science (SPSS) Version 20 was used to examine the data. Pearson correlation analysis and descriptive statistics were performed to determine the collinearity problem, and to analyze the relationship between the variables. Lastly, multiple regression analysis was recommended to assess the mediating variable in the relationship between independent variable and dependent variable (Baron and Kenny, 1986). The final results of Pearson correlation and multiple regression analysis showed important finding. The relationship between organizational culture and E-commerce adoption significantly correlated with hotel performance. Meanwhile based on mediating model testing, the mediating effect of organizational culture in the hypothesized model exists. The findings of this study may be used to improve the method and management in Malaysia hotel industry environment and employees should be exposed to the requirement in the work culture towards globalization. Therefore, practice within the E-commerce adoption needs to consider the organizational culture as a key element in the hotel performance. 6 2 61-66 Ainin, S., and Noor Ismawati, J. 2003. E-Commerce Stimuli And Practices In Malaysia. Proceedings Of 7th Pacifis Asia Conference On Information system (Pacis), Adelaide. Alvesson, M. 2002. Understanding Organizational Culture. London. Sage publications. Baron, R. M., and Kenny, D. A. 1986. The Moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality & Social Psychology, 51, 173-118. Cascio, W.F. 2006. Managing Human Resources. Productivity, Quality of Life, Profits. City, McGraw-Hill Irwin. Chang, Kuo-Chung, Jackson, J., and Grover, V. 2003. ‘E-Commerce and corporate strategy: An executive perspective’, Information and Management, vol. 40, pp. 663-675. Chow, J. C. 2000. Comparison Of Improve & Niosh Carbon Measurement. Paper presented at PM2000: Particulate Matter & Health Conference Air & Waste Management Association, Pittsburg, P.A. Davidson, R., and Martinsons, M. G. 2003. Guest Editorial Cultural Issues and It Management: Past and Present. IEEE Transactions On Enginerring Management, 50(1), 3-7. Denison, D. R. 1990. Corporate culture and organizational effectiveness: New York: Wiley. Denison, D. R., and Mishra, A. K. 1995. Toward a theory of organizational culture and effectiveness. Organization Science 6(2), 204, 220. El Sawy, O. A. 1985. Implementation by cultural infusion: An approach for managing the introduction of information technologies. MIS Quarterly, 9(2).131-110. Fakhar Shahzad., Rana, A.L., Ayesha. R.L., and Lalarukh, S. (2012) Impact of Organizational Culture on Organizational Performance: An Overview Interdisciplinary Journal of Contemporary Research In Business, 3(9), 975-985. Gilaninia, S.h., Omiidvani, N., Bakhshalipour, A., Eftekkhari, F., and Seighalani, F. Z. 2012. The Role of ICT in Performance of Small & Medium Enterprise. Interdisciplinary Journal of Contemporary Research in Business. 3 (10). Hair, J.F., Anderson, R.E., Tatham, R.L and Black, W.C. 1998. Multivariate Data Analysis. (5th edition), NJ: Prenctice Hall International, Inc. Homburg, C., and Pflesser, C. 2000. A multiple-layer model of market-oriented organizational culture: Measurement issues and performance outcomes. Journal of Marketing Research, 37(4), 449-462. Hussey, J., and Hussey, R. 1997. Business Research: A Practical Guide for Undergraduate and Postgraduate Students. Basingstoke, UK: McMillan Press. Intan Salwani, M., Marthandan, G., Norzaidi, M.D., and Normah, O. 2008. E-commerce and value creation: empirical evidence in Malaysia. Proceedings of the European Applied Business Research Conference, Rothenburg,. Kendra, K., and Taplin, L. J. 2004. Project success: A cultural framework. Project Management Journal. 35(1), 30, 16. Kotter, J. P., and Heskett, J. L. 1992. Corporate culture and performance: New York: Free Press. Laudon, K. and Traver. 2009. E-Commerce. New Jersey. Pearson Prentice Hall. Laudon, K. and Traver. 2012. E-Commerce 2012 Coursemart. New Jersey. Prentice Hall. McGahan A. M. (2002). What do We Know about Variance in Accounting Profitability? Management Science Vol. 48: 834-153. Mc Neese-Smith, D. 1993. Leadership Behavior and Employee Effectiveness. Nurning Management; Chicago. Norzaidi, M.D., Chong, S.C., Murali, R., and Intan Salwani, M. 2007. Internet usage and manager’s performance in the port industry. Industrial Management & Data Systems, 107 (8). 1227-50. Nunally, J. C. 1978. Psycometric Theory (2nd Ed). New York: McGraw Hill Co. Inc. Peteraf, M.A. 1993. ‘The Cornerstones of Competitive Advantage: A Resource-based View’, Strategic Management Journal, vol. 14, no. 3, pp. 179-91. Rezvani, mousa, Gilaninia, Sh, and Mousavian, S.J. 2011. Strategic Planning: A Tool For Managing Organizations In Competitive Environments, Australian Journal of Basic and Applied Sciences, 5(9): pp1537-1546. Robbins, S.P. and S. Sanghi. 2007. Organizational Behavior. Pearson Education, New Delhi. Rogers, E.M. (1983). ‘Diffusion of Innovations’, 3rd ed., The Free Press, New York, NY,. Sekaran, U., and Bougie, R. 2011. Research Methods for Business: A Skill Building Approach. UK: John Wiley & Sons. Schein, E. H. 2004. Organizational culture and leadership (3rd ed.): San Francisco: Jossey-Bass. Srivasta R.K., and Christensen, H.K. 2001. ‘The Resource-based View and Marketing: The Role of Market-based Asset in Gaining Competitive Advantage’. Journal of Management Vol. 27. Tow, C.J. 2004. Development of E-commerce Capability Instrument Using The Resource-Based View Perspective And Its Application To Firm-Level Performance. Disertasi kedoktoran diterbitkan Proquest Digital Disertation, University of South Australia. Turban, E., and King, D. 2003. Introduction to E-commerce, Prentice Hall, Upper Saddle River, NJ. Turban, E. (2008). Electronic Commerce A Managerial Perspective 2008. Prentice Hall. Uchitelle, L. , 2000. It’s just the Beginning. New York Times, Special Section on E-commerce, June 7, p. E1. Sekaran, U. and Bougie, R. 2011. Research Methods for Business: A Skill Building Approach. UK: John Wiley & Sons. Serafeimidis, V., and Smithson, S. 1999. Rethinking the approaches to information systems investment evaluation. Logistics Information Management, 12(1/2), 94. Vonderembse, M. and Koufteros, X. 2004. The Impact Of Organizational Culture On Time Based Manufacturing & Performance. Decision Sciences Journal, 35(4), (pp.579-607). Wen, Mei. 2004. E-commerce, productivity, and fluctuation. Journal of Economic Behaviour and Organization 55: 187-206. Wu, F., Mahajan, V., and Balasubramaniam, S. 2003. ‘An analysis of e-business adoption and its impact on business performance’, Journal of Academy of Marketing Science, vol. 31, no. 4 pp. 425-447. Xiao L. 2008. The Impact Of Dynamic IT Capability And Organizational Culture On Firm Performance. Disertasi Kedoktoran diterbitkan Proquest Digital Disertation, The George Washington University. Zammuto, R. F., and O’Connor, E. J. 1992. Gaining advanced manufacturing technologies’ benefits: The roles of organization design and culture. Academy of Management Review, 17(4), 701-728. Zhu, K., and Kraemer, K.L. 2005. Post-adoption variations in usage and value of e-business by organizations: cross-country evidence from the retail industry, Information Systems Research, 16 (1). 61-84. |
| spellingShingle | Organizational Culture Mediate Between E-Commerce Adoption and Hotel Performance |
| summary | Global organizations can go on the information highway and dramatically improve the way business interactions by using Ecommerce. This situation and demands force each organization to change, to abridge the gap in environmental changes that take place. One of those who get the full benefits of E-commerce is the hotel industry. The full potential of values brought about by E-commerce in Malaysia is unable to realize. This paper shows the role of organizational culture among E-commerce adoption and hotel performance in Malaysia, from a survey of 111 hotels, four (4) stars above, and 146 hotels three (3) stars below as a sample. Based on the conceptual framework, it can be hypothesized that Organizational culture positively mediates the effect of E-commerce adoption on hotel performance. A statistical Package for Social Science (SPSS) Version 20 was used to examine the data. Pearson correlation analysis and descriptive statistics were performed to determine the collinearity problem, and to analyze the relationship between the variables. Lastly, multiple regression analysis was recommended to assess the mediating variable in the relationship between independent variable and dependent variable (Baron and Kenny, 1986). The final results of Pearson correlation and multiple regression analysis showed important finding. The relationship between organizational culture and E-commerce adoption significantly correlated with hotel performance. Meanwhile based on mediating model testing, the mediating effect of organizational culture in the hypothesized model exists. The findings of this study may be used to improve the method and management in Malaysia hotel industry environment and employees should be exposed to the requirement in the work culture towards globalization. Therefore, practice within the E-commerce adoption needs to consider the organizational culture as a key element in the hotel performance. |
| title | Organizational Culture Mediate Between E-Commerce Adoption and Hotel Performance |
| title_full | Organizational Culture Mediate Between E-Commerce Adoption and Hotel Performance |
| title_fullStr | Organizational Culture Mediate Between E-Commerce Adoption and Hotel Performance |
| title_full_unstemmed | Organizational Culture Mediate Between E-Commerce Adoption and Hotel Performance |
| title_short | Organizational Culture Mediate Between E-Commerce Adoption and Hotel Performance |
| title_sort | organizational culture mediate between e-commerce adoption and hotel performance |