The effects of motivation on international tourists’ destination loyalty: Satisfaction as the mediator

Bibliographic Details
Format: Restricted Document
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building INTELEK Repository
caption The Social Sciences
collection Online Access
collectionurl https://intelek.unisza.edu.my/intelek/pages/search.php?search=!collection407072
date 2017-08-03 12:47:18
format Restricted Document
id 11162
institution UniSZA
originalfilename 5364-01-FH02-FESP-17-10608.pdf
person Mahadzirah Mohamad
Abdullahi Umar Babba
Nur Izzati Ab Ghani
Mutia Sobihah Abd Halim
Nanthakumar Loganathan and Zainudin Awang
recordtype oai_dc
resourceurl https://intelek.unisza.edu.my/intelek/pages/view.php?ref=11162
spelling 11162 https://intelek.unisza.edu.my/intelek/pages/view.php?ref=11162 https://intelek.unisza.edu.my/intelek/pages/search.php?search=!collection407072 Restricted Document Article Journal application/pdf 11 1.6 Adobe Acrobat Pro DC 20 Paper Capture Plug-in Malaysia The Social Sciences Malaysia Mahadzirah Mohamad Abdullahi Umar Babba Nur Izzati Ab Ghani Mutia Sobihah Abd Halim Nanthakumar Loganathan and Zainudin Awang 2017-08-03 12:47:18 Push motivation pull motivation tourist satisfaction destination loyalty structural equation modelling Push motivation pull motivation tourist satisfaction destination loyalty structural equation modelling 5364-01-FH02-FESP-17-10608.pdf UniSZA Private Access The effects of motivation on international tourists’ destination loyalty: Satisfaction as the mediator The Social Sciences The purpose of this study was to examine the relationships among motivation, tourist's satisfaction and destination loyalty. Surveys were conducted among international tourists using a systematic sampling method. A total of 380 questionnaires answered completely and the data were analyzed using Structural Equation Modelling (SEM). The results revealed, satisfaction fully mediated the relationship between pull motivation and destination loyalty. Satisfaction was not a mediator in the relationship between push motivation and destination loyalty. The push motivation was measured by two dimensions, gaining knowledge and relaxation. The pulling factors were related to the tangible features, the attractions of Terengganu. The implications of the study revealed that promotional strategy should take into account the push motivation factors and prepare destination's attributes that matched the current and future demand. 12 10 1759-1769
spellingShingle The effects of motivation on international tourists’ destination loyalty: Satisfaction as the mediator
subject Malaysia
Push motivation
pull motivation
tourist satisfaction
destination loyalty
structural equation modelling
summary The purpose of this study was to examine the relationships among motivation, tourist's satisfaction and destination loyalty. Surveys were conducted among international tourists using a systematic sampling method. A total of 380 questionnaires answered completely and the data were analyzed using Structural Equation Modelling (SEM). The results revealed, satisfaction fully mediated the relationship between pull motivation and destination loyalty. Satisfaction was not a mediator in the relationship between push motivation and destination loyalty. The push motivation was measured by two dimensions, gaining knowledge and relaxation. The pulling factors were related to the tangible features, the attractions of Terengganu. The implications of the study revealed that promotional strategy should take into account the push motivation factors and prepare destination's attributes that matched the current and future demand.
title The effects of motivation on international tourists’ destination loyalty: Satisfaction as the mediator
title_full The effects of motivation on international tourists’ destination loyalty: Satisfaction as the mediator
title_fullStr The effects of motivation on international tourists’ destination loyalty: Satisfaction as the mediator
title_full_unstemmed The effects of motivation on international tourists’ destination loyalty: Satisfaction as the mediator
title_short The effects of motivation on international tourists’ destination loyalty: Satisfaction as the mediator
title_sort effects of motivation on international tourists’ destination loyalty: satisfaction as the mediator