Effects of the Malaysian travel destination brand image on tourist satisfaction and destination loyalty

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building INTELEK Repository
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collectionurl https://intelek.unisza.edu.my/intelek/pages/search.php?search=!collection407072
date 2015-12-06 14:52:03
format Restricted Document
id 10964
institution UniSZA
originalfilename 5112-01-FH02-FEMS-16-05512.pdf
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resourceurl https://intelek.unisza.edu.my/intelek/pages/view.php?ref=10964
spelling 10964 https://intelek.unisza.edu.my/intelek/pages/view.php?ref=10964 https://intelek.unisza.edu.my/intelek/pages/search.php?search=!collection407072 Restricted Document Article Journal application/pdf 12 1.6 Adobe Acrobat Pro DC 20 Paper Capture Plug-in Adobe Acrobat 11.0 2015-12-06 14:52:03 5112-01-FH02-FEMS-16-05512.pdf UniSZA Private Access Effects of the Malaysian travel destination brand image on tourist satisfaction and destination loyalty Tourism & Environment, Social and Management Sciences The main aim of this research was to ascertain the image of Malaysia as a travel destination among European Tourists. The approach used in the study was to develop destination loyalty, satisfaction and destination image structural models for first-time and repeat-visit tourists. Tourist satisfaction was treated as the mediating construct. The data was collected using survey method. Structural equation modelling (SEM) technique was employed to investigate the relationships amongst the constructs in the proposed theoretical framework. The findings of the study suggested that destination image and tourist satisfaction influenced destination loyalty for both first-time and repeat-visit tourists. Tourist satisfaction was empirically proven to have a full mediating effect on the relationship between destination image and loyalty for the both groups of tourists. The study proposed that the image of nature-based tourism should become the major selling point of Malaysia as a travel destination. 15 1 61-72
spellingShingle Effects of the Malaysian travel destination brand image on tourist satisfaction and destination loyalty
summary The main aim of this research was to ascertain the image of Malaysia as a travel destination among European Tourists. The approach used in the study was to develop destination loyalty, satisfaction and destination image structural models for first-time and repeat-visit tourists. Tourist satisfaction was treated as the mediating construct. The data was collected using survey method. Structural equation modelling (SEM) technique was employed to investigate the relationships amongst the constructs in the proposed theoretical framework. The findings of the study suggested that destination image and tourist satisfaction influenced destination loyalty for both first-time and repeat-visit tourists. Tourist satisfaction was empirically proven to have a full mediating effect on the relationship between destination image and loyalty for the both groups of tourists. The study proposed that the image of nature-based tourism should become the major selling point of Malaysia as a travel destination.
title Effects of the Malaysian travel destination brand image on tourist satisfaction and destination loyalty
title_full Effects of the Malaysian travel destination brand image on tourist satisfaction and destination loyalty
title_fullStr Effects of the Malaysian travel destination brand image on tourist satisfaction and destination loyalty
title_full_unstemmed Effects of the Malaysian travel destination brand image on tourist satisfaction and destination loyalty
title_short Effects of the Malaysian travel destination brand image on tourist satisfaction and destination loyalty
title_sort effects of the malaysian travel destination brand image on tourist satisfaction and destination loyalty