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1860796901774852096
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| building |
INTELEK Repository
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| collection |
Online Access
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| collectionurl |
https://intelek.unisza.edu.my/intelek/pages/search.php?search=!collection407072
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| date |
2013-01-06 09:24:56
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| format |
Restricted Document
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| id |
10616
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| institution |
UniSZA
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| internalnotes |
Anderson, J. C. & Gerbing, D. W. (1988). Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach, Psychological Bulletin, 103 (3), 411-423. Barnes, S. J., & Corbitt, B. (2003). Mobile banking: concept and potential. International Journal of Mobile Communications, 1, 273-288. Bhattacherjee, A. (2002). Individual trust in online firms: Scale development and initial test. Journal of Management Information Systems, 19(1), 211-241. Bowen, N.K. & Guo, S. (2012). Structural Equation Modeling. New York, Oxford University Press. Dahlberg, T., Mallat, N., Ondrus, J. and Zmijewska, A. (2008), Past, present and future of mobile payments research: a literature review, Electronic Commerce Research and Applications, 7(2), 165-81. Daud, M.N., Kassim, N.E.M., Wan Mohd Said, W.S.R., & Noor, M.M.M. (2011). Determining Critical Success Factors of Mobile Banking Adoption in Malaysia, Australian Journal of Basic and Applied Sciences, 5(9): 252-265. Doney, P.M., Cannon, J.P. & Mullen, M.R. (1998) Understanding the Influence of National Culture on the Development of Trust, Academy of Management Review, 23, 601-620. Fornell, C. & Larcker, D.F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error, Journal of Marketing Research, 19, 39- 50. Georgi, F. and Pinkl, J. (2005): Mobile Banking in Deutschland – Der zweite Anlauf, in: Tiwari, R. and Buse, S. (2007). The Mobile Commerce Prospects: A Strategic Analysis of Opportunities in the Banking Sector [online]. Retrieved on 25 July 2008 from (http:// hup.sub.uni�hamburg.de/purl/HamburgU_Tiwari_Commerce), Hamburg University Press, Germany (E-Books as PDF to be downloaded) Hair, J. F., Black, B., Babin, B., Anderson, R. E. & Tatham, R. L. (2010). Multivariate Data Analysis: A Global Perspective. New Jersey, Pearson Education Inc.. Kim C, Mirusmonov M and Lee I (2010) An Empirical Examination of Factors Influencing The Intention to Use Mobile Payment. Computers in Human Behavior, 26(3), 310–322. Koo, C. & Wati, Y. (2010). Toward an Understanding of the Mediating Role of Trust in Mobile Banking Service: An Empirical Test of Indonesia Case. Journal of Universal Computer Science, 16(13), 1801-1824. Lee, K. C., & Chung, N. (2009). Understanding factors affecting trust in and satisfaction with mobile banking in Korea: A modified DeLone and McLean’s model perspective. Interacting With Computers, 21(5), 85–392. Lee, M.K.O. & Turban, E. (2001). A Trust Model for Consumer Internet Shopping. International Journal of Electronic Commerce, 6(1), 75-91. Lin, H.F. (2011). An Empirical Investigation of Mobile Banking Adoption: The Effect of Innovation Attributes and Knowledge-based Trust. International Journal of Information Management, 31, 252– 260. Luarn, P. & Lin, H.H. (2003). A Customer Loyalty Model for E-service Context. Journal of Electronic Commerce Research 4 (4), 156–167. Luo, X., Li, H., Zhang, J. and Shim, J.P. (2010), Examining Multi-dimensional Trust and Multi-faceted Risk in Initial Acceptance of Emerging Technologies: An Empirical Study of Mobile Banking services”, Decision Support Systems, 49(2), 222-34. Mallat, N. (2007), Exploring Consumer Adoption of Mobile Payments – A Qualitative Study, The Journal of Strategic Information Systems, 16(4), 413-32. Mayer, R.C. & Davis, J.H. (1999). The Effect of the Performance Appraisal System on Trust in Management: A Field Quasi-Experiment. Journal of Applied Psychology. 84(1), 123-136. Mayer, R.C., Davis J.H., Schoorman, F.D. 1995. An Integrative Model of Organizational Trust. Academy of Management Review, 20(3), 709-734 McKnight, D.H., Cummings, L.L., Chervany, N.L. (1998). Initial Trust Formation in New Organizational Relationships, Academy of Management Review. 23(3), 472-490. Meng, D., Min, Q. & Li, Y (2008). Study on trust in mobile commerce adoption: a conceptual framework. Proceedings of the 2008 International Symposium on Electronic Commerce and Security, Ghuangzhou City, China, August 3- 5, 2008. Papadopoulou, P., Andreou, A., Kanellis, P., & Martakos, D. (2001). Trust and Relationship Building in Electronic Commerce, Internet Research: Electronic Networking Applications and Policy, 11 (4), 2001, pp. 322–332. Saunders, M., Lewis, P., & Thornhill, A. (2012). Research Methods For Business Students, 6th ed. Harlow, Pearson. Schierz, P.G., Schilke, O. & Wirtz, B.W. (2010), Understanding consumer acceptance of mobile payment services: an empirical analysis, Electronic Commerce Research and Applications, 9(3), 209- 16. Schultz, C.D. (2006). A Trust Framework Model for Situational Contexts. Proceedings of the 2006 International Conference on Privacy, Security and Trust: Bridge the Gap Between PST Technologies and Business Services. Sekaran, U. (2003). Research Method For Business: A Skill Building Approach, 4th ed. New York, Jon Wiley & Sons. Sheppard, B.H. &, Sherman, D.M. (1998). The Grammars of Trust: A Model and General Implication, Academy of Management Review, 23(3): 422-437. Wang, Y.S., Wang, Y.M., Lin, H.H. and Tang, T.I. (2003), Determinants of User Acceptance of Internet Banking: An Empirical Study, International Journal of Service Industry Management, 14(5), 501-19. Warner, R.M. (2012). Applied Statistics: From Bivariate Through Multivariate Techniques, 2nd ed. London, Sage Publication. Zhou, T. (2011). An Empirical Examination of Initial Trust in Mobile Banking. Internet Research, 21(5), 527-540.
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4671-01-FH02-FBIM-16-06787.pdf
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oai_dc
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https://intelek.unisza.edu.my/intelek/pages/view.php?ref=10616
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10616 https://intelek.unisza.edu.my/intelek/pages/view.php?ref=10616 https://intelek.unisza.edu.my/intelek/pages/search.php?search=!collection407072 Restricted Document Article Journal application/pdf 12 1.6 Adobe Acrobat Pro DC 20 Paper Capture Plug-in 2013-01-06 09:24:56 4671-01-FH02-FBIM-16-06787.pdf UniSZA Private Access Trustworthiness and Mobile banking Utilizations Wulfenia Journal The main objective of this study is to investigate the relationship of between trustworthiness and mobile banking utilizations. Using a survey research methodology with questionnaire as the research instrument, data were collected from 312 mobile banking users in Malaysia. The results of the analysis showed that all the three components of trustworthiness namely, ability, integrity and benevolence were found to be positively related to mobile banking utilizations. The findings of this study will further enrich our understating on the topic of trust in the context of developing country such as Malaysia. 20 1 139-150 Anderson, J. C. & Gerbing, D. W. (1988). Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach, Psychological Bulletin, 103 (3), 411-423. Barnes, S. J., & Corbitt, B. (2003). Mobile banking: concept and potential. International Journal of Mobile Communications, 1, 273-288. Bhattacherjee, A. (2002). Individual trust in online firms: Scale development and initial test. Journal of Management Information Systems, 19(1), 211-241. Bowen, N.K. & Guo, S. (2012). Structural Equation Modeling. New York, Oxford University Press. Dahlberg, T., Mallat, N., Ondrus, J. and Zmijewska, A. (2008), Past, present and future of mobile payments research: a literature review, Electronic Commerce Research and Applications, 7(2), 165-81. Daud, M.N., Kassim, N.E.M., Wan Mohd Said, W.S.R., & Noor, M.M.M. (2011). Determining Critical Success Factors of Mobile Banking Adoption in Malaysia, Australian Journal of Basic and Applied Sciences, 5(9): 252-265. Doney, P.M., Cannon, J.P. & Mullen, M.R. (1998) Understanding the Influence of National Culture on the Development of Trust, Academy of Management Review, 23, 601-620. Fornell, C. & Larcker, D.F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error, Journal of Marketing Research, 19, 39- 50. Georgi, F. and Pinkl, J. (2005): Mobile Banking in Deutschland – Der zweite Anlauf, in: Tiwari, R. and Buse, S. (2007). The Mobile Commerce Prospects: A Strategic Analysis of Opportunities in the Banking Sector [online]. Retrieved on 25 July 2008 from (http:// hup.sub.uni�hamburg.de/purl/HamburgU_Tiwari_Commerce), Hamburg University Press, Germany (E-Books as PDF to be downloaded) Hair, J. F., Black, B., Babin, B., Anderson, R. E. & Tatham, R. L. (2010). Multivariate Data Analysis: A Global Perspective. New Jersey, Pearson Education Inc.. Kim C, Mirusmonov M and Lee I (2010) An Empirical Examination of Factors Influencing The Intention to Use Mobile Payment. Computers in Human Behavior, 26(3), 310–322. Koo, C. & Wati, Y. (2010). Toward an Understanding of the Mediating Role of Trust in Mobile Banking Service: An Empirical Test of Indonesia Case. Journal of Universal Computer Science, 16(13), 1801-1824. Lee, K. C., & Chung, N. (2009). Understanding factors affecting trust in and satisfaction with mobile banking in Korea: A modified DeLone and McLean’s model perspective. Interacting With Computers, 21(5), 85–392. Lee, M.K.O. & Turban, E. (2001). A Trust Model for Consumer Internet Shopping. International Journal of Electronic Commerce, 6(1), 75-91. Lin, H.F. (2011). An Empirical Investigation of Mobile Banking Adoption: The Effect of Innovation Attributes and Knowledge-based Trust. International Journal of Information Management, 31, 252– 260. Luarn, P. & Lin, H.H. (2003). A Customer Loyalty Model for E-service Context. Journal of Electronic Commerce Research 4 (4), 156–167. Luo, X., Li, H., Zhang, J. and Shim, J.P. (2010), Examining Multi-dimensional Trust and Multi-faceted Risk in Initial Acceptance of Emerging Technologies: An Empirical Study of Mobile Banking services”, Decision Support Systems, 49(2), 222-34. Mallat, N. (2007), Exploring Consumer Adoption of Mobile Payments – A Qualitative Study, The Journal of Strategic Information Systems, 16(4), 413-32. Mayer, R.C. & Davis, J.H. (1999). The Effect of the Performance Appraisal System on Trust in Management: A Field Quasi-Experiment. Journal of Applied Psychology. 84(1), 123-136. Mayer, R.C., Davis J.H., Schoorman, F.D. 1995. An Integrative Model of Organizational Trust. Academy of Management Review, 20(3), 709-734 McKnight, D.H., Cummings, L.L., Chervany, N.L. (1998). Initial Trust Formation in New Organizational Relationships, Academy of Management Review. 23(3), 472-490. Meng, D., Min, Q. & Li, Y (2008). Study on trust in mobile commerce adoption: a conceptual framework. Proceedings of the 2008 International Symposium on Electronic Commerce and Security, Ghuangzhou City, China, August 3- 5, 2008. Papadopoulou, P., Andreou, A., Kanellis, P., & Martakos, D. (2001). Trust and Relationship Building in Electronic Commerce, Internet Research: Electronic Networking Applications and Policy, 11 (4), 2001, pp. 322–332. Saunders, M., Lewis, P., & Thornhill, A. (2012). Research Methods For Business Students, 6th ed. Harlow, Pearson. Schierz, P.G., Schilke, O. & Wirtz, B.W. (2010), Understanding consumer acceptance of mobile payment services: an empirical analysis, Electronic Commerce Research and Applications, 9(3), 209- 16. Schultz, C.D. (2006). A Trust Framework Model for Situational Contexts. Proceedings of the 2006 International Conference on Privacy, Security and Trust: Bridge the Gap Between PST Technologies and Business Services. Sekaran, U. (2003). Research Method For Business: A Skill Building Approach, 4th ed. New York, Jon Wiley & Sons. Sheppard, B.H. &, Sherman, D.M. (1998). The Grammars of Trust: A Model and General Implication, Academy of Management Review, 23(3): 422-437. Wang, Y.S., Wang, Y.M., Lin, H.H. and Tang, T.I. (2003), Determinants of User Acceptance of Internet Banking: An Empirical Study, International Journal of Service Industry Management, 14(5), 501-19. Warner, R.M. (2012). Applied Statistics: From Bivariate Through Multivariate Techniques, 2nd ed. London, Sage Publication. Zhou, T. (2011). An Empirical Examination of Initial Trust in Mobile Banking. Internet Research, 21(5), 527-540.
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| spellingShingle |
Trustworthiness and Mobile banking Utilizations
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| summary |
The main objective of this study is to investigate the relationship of between trustworthiness and mobile banking utilizations. Using a survey research methodology with questionnaire as the research instrument, data were collected from 312 mobile banking users in Malaysia. The results of the analysis showed that all the three components of trustworthiness namely, ability, integrity and benevolence were found to be positively related to mobile banking utilizations. The findings of this study will further enrich our understating on the topic of trust in the context of developing country such as Malaysia.
|
| title |
Trustworthiness and Mobile banking Utilizations
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| title_full |
Trustworthiness and Mobile banking Utilizations
|
| title_fullStr |
Trustworthiness and Mobile banking Utilizations
|
| title_full_unstemmed |
Trustworthiness and Mobile banking Utilizations
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| title_short |
Trustworthiness and Mobile banking Utilizations
|
| title_sort |
trustworthiness and mobile banking utilizations
|