Search Results - Zainil Hanim Saidin,

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  1. 1
    The influence of after-sales service quality, relationship quality and alternative attractiveness on customer loyalty of Malaysian national carmakers

    The influence of after-sales service quality, relationship quality and alternative attractiveness on customer loyalty of Malaysian national carmakers by Zainil Hanim, Saidin

    Published 2017
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  2. 2
    Pengaruh faktor personaliti dan teknostres teknologi berlebihan terhadap keberkesanan gaya kepimpinan teknologi

    Pengaruh faktor personaliti dan teknostres teknologi berlebihan terhadap keberkesanan gaya kepimpinan teknologi by Zainil Hanim Saidin, Siti Haslina Md Harizan, Muhammad Firdaus Mohd Hanip

    Published 2023
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  3. 3
    Examining industry-specific after-sales service quality towards the level of customer loyalty : a case of Malaysian national carmakers

    Examining industry-specific after-sales service quality towards the level of customer loyalty : a case of Malaysian national carmakers by Zainil Hanim Saidin, Wan Afezah Wan Abdul Rahman, Siti Noratisah Mohd Nafi, Rohaizah Saad, Sany Sanuri Mohd. Mokhtar

    Published 2022
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