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Zaid, Mohamad Zulhilmi
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How service quality affects the customer satisfaction: Case study of electric train service (ETS)
by
Zaid, Mohamad Zulhilmi
,
Jamaludin, Mohamad Suhaimi
,
Bambale, Sulaiman Abdullahi
,
Ismail, Mohd Azril
Published 2017
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