Search Results - Vijaygopal, Rohini

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    Impact of customer loyalty and service operations on customer behaviour and firm performance: empirical evidence from UK retail sector

    Impact of customer loyalty and service operations on customer behaviour and firm performance: empirical evidence from UK retail sector by Ramanathan, Usha, Subramanian, Nachiappan, Yu, Wantao, Vijaygopal, Rohini

    Published 2017
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