Search Results - Stein, Alisha

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  1. 1
    A real-time assessment of customer experience

    A real-time assessment of customer experience by Stein, Alisha Sarah

    Published 2015
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  2. 2
    Does the age of relationship matter in customer referral behavior?

    Does the age of relationship matter in customer referral behavior? by Stein, Alisha, Ramaseshan, Balasubramani

    Published 2016
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  3. 3
    Connecting the dots between brand experience and brand loyalty: The mediating role of brand personality and brand relationships

    Connecting the dots between brand experience and brand loyalty: The mediating role of brand personality and brand relationships by Ramaseshan, Balasubramani, Stein, Alisha

    Published 2014
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  4. 4
    Status Demotion in Hierarchical Loyalty Programs: Effects of Payment Source

    Status Demotion in Hierarchical Loyalty Programs: Effects of Payment Source by Ramaseshan, Balasubramani, Stein, Alisha, Rabbanee, Fazlul

    Published 2016
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