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Othman, Zulhan
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1
The influence of service delivery failures, service recovery and perceived values on customer behavioural intentions in Malay restaurants / Zulhan Othman
by
Othman, Zulhan
Published 2015
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2
Service delivery system and customer patronization : a comparison of ethnic restaurants in Shah Alam / Zulhan Othman
by
Othman, Zulhan
Published 2007
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3
The influence of service delivery failures, service recovery and perceived values on customer behavioural intentions in Malay restaurants / Zulhan Othman
by
Othman, Zulhan
Published 2015
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4
Stimulus of socio-cultural factors, internalization, food choice and eating pattern / Mohd Azmin Akbarruddin and Zulhan Othman
by
Akbarruddin, Mohd Azmin
,
Othman, Zulhan
Published 2014
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5
Exploring the relationship between spirituality and work values amongst hospitality students / Rahmat Hashim, Alina Shuhaida Mohd Ramly and Zulhan Othman
by
Hashim, Rahmat
,
Mohd Ramly, Alina Shuhaida
,
Othman, Zulhan
Published 2009
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6
An investigative study into the Hazard Analysis Of Critical Control Point (HACCP) implementation in Small and Medium-Sized Food Manufacturing Enterprises (SMEs) / Muhammad Izzat Zu...
by
Mohd Zahari, Mohd Salehuddin
,
Jalis, Mohd Hairi
,
Othman, Zulhan
Published 2009
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7
Customer behavioral intention: Influence of service delivery failures and perceived values in Malay restaurants / Zulhan Othman, Salleh Mohd Radzi and Mohd Hafiz Mohd Hanafiah
by
Othman, Zulhan
,
Mohd Radzi, Salleh
,
Mohd Hanafiah, Mohd Hafiz
Published 2014
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