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O’Malley, Lisa
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1
Beating, ditching and hiding: consumers’ everyday resistance to marketing
by
Heath, Teresa
,
Cluley, Robert
,
O’Malley, Lisa
Published 2017
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2
Strategic B2B customer experience management: the importance of outcomes-based measures
by
Zolkiewski, Judy
,
Story, Victoria
,
Burton, Jamie
,
Chan, Paul
,
Gomes, Andre
,
Hunter-Jones, Philippa
,
O’Malley, Lisa
,
Peters, Linda D.
,
Raddats, Chris
,
Robinson, William
Published 2017
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