Search Results - Nirmala Ramakrishnan, A/P N.R.K. Pillai.

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    Empowerment of front-line employees : a case study of the hotel industry in the Klang Valley

    Empowerment of front-line employees : a case study of the hotel industry in the Klang Valley by Nirmala Ramakrishnan, A/P N.R.K. Pillai.

    Published 1999
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