Search Results - Ng, Wai Ling

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  1. 1
    The impact of customer satisfaction, trust, switching costs and social media engagement on customer retention : a study of Malaysia mobile service providers

    The impact of customer satisfaction, trust, switching costs and social media engagement on customer retention : a study of Malaysia mobile service providers by Ng, Wai Ling

    Published 2017
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  2. 2
    Performance evaluation of FH-OCDMA in the presence of GVD and SPM

    Performance evaluation of FH-OCDMA in the presence of GVD and SPM by Ng, Wai Ling, Abbou, F. M., Abid, A., Chuah, Hean Teik

    Published 2005
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