Search Results - Mukiar, Siti Rafidah

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    Knowledge management initiatives in contact centre: a case study in Tenaga Nasional Berhad

    Knowledge management initiatives in contact centre: a case study in Tenaga Nasional Berhad by Mukiar, Siti Rafidah, Ali, Nor’ashikin, Abdul Rahim, Rabiah Eladwiah

    Published 2016
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