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    Customer satisfaction on service quality of University Veterinary Hospital (UHV) feline section, Universiti Putra Malaysia (UPM) : application of SERVQUAL model

    Customer satisfaction on service quality of University Veterinary Hospital (UHV) feline section, Universiti Putra Malaysia (UPM) : application of SERVQUAL model by Marji, Marlia

    Published 2016
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