Search Results - Long, Fiona

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  1. 1
    The impact of customer oriented boundary spanning behaviours on customer satisfaction and service provider performance

    The impact of customer oriented boundary spanning behaviours on customer satisfaction and service provider performance by Long, Fiona, Ouschan, Robyn, Ramaseshan, Balasubramanian

    Published 2007
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  2. 2
    Which customer oriented fitness instructor behaviours drive customer relationships?

    Which customer oriented fitness instructor behaviours drive customer relationships? by Long, Fiona, Ouschan, Robyn, Ramaseshan, Balasubramani

    Published 2009
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