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Lam, Mun
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1
Mediating effect of customer perceived value on the relationship between service quality and customer satisfaction of e-banking in Bangladesh
by
Md., Abdul Bashir
,
Ali, Mass Hareeza
,
Lam, Mun
Wai
,
Hossain, Mohammad Imtiaz
,
Rahaman, Md. Shumonur
Published 2020
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2
Developing an integrative customer satisfaction model: an application of customer experience in Malaysian e-banking services
by
Bashir, Md Abdul
,
Ali @ Hamid, Mass Hareeza
,
Akther, Nafiza
,
Lam, Mun
,
Mohd Paiz, Nur Ain
,
Islam, Amirul
Published 2020
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