Search Results - Kassim, Norizan

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  1. 1
    Service quality: gaps in the Malaysian telemarketing industry

    Service quality: gaps in the Malaysian telemarketing industry by Mohd Kassim, Norizan, Bojei, Jamil

    Published 2002
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  2. 2
    Innovations and continuous improvements and their impact on firm's performance.

    Innovations and continuous improvements and their impact on firm's performance. by Mohamed, Mohd Zain, M. Kassim, Norizan

    Published 2010
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  3. 3
    Effectiveness of talent management strategies in developing employee potential and reducing turnover intention

    Effectiveness of talent management strategies in developing employee potential and reducing turnover intention by Pa'wan, Fatimah, Juhdi, , Nurita, Hamsaram, Rammiklah@Simranpreet Kaur, Kassim, Norizan

    Published 2012
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