Search Results - Ismail, Nor Alina

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  1. 1
    The effect of E-CRM features on customers satisfaction for airline e-ticket services in Malaysia

    The effect of E-CRM features on customers satisfaction for airline e-ticket services in Malaysia by Ismail, Nor Alina, Hussin, Husnayati

    Published 2016
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  2. 2
    Perception on E-CRM features for airline websites in Malaysia: some empirical evidence

    Perception on E-CRM features for airline websites in Malaysia: some empirical evidence by Ismail, Nor Alina, Hussin, Husnayati

    Published 2015
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  3. 3
    E-CRM features in the context of airline e-ticket purchasing: a conceptual framework

    E-CRM features in the context of airline e-ticket purchasing: a conceptual framework by Ismail, Nor Alina, Hussin, Husnayati

    Published 2013
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  4. 4
    Perception on E-CRM features for airline websites in Malaysia: Some empirical evidence

    Perception on E-CRM features for airline websites in Malaysia: Some empirical evidence by Ismail, Nor Alina, Hussin, Husnayati

    Published 2015
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