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Ibrahim, Siti Nur Hidayah
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Resources, work engagement and turnover intention among call centre agents: A proposed framework
by
Choo, Ling Suan
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Ibrahim, Siti Nur Hidayah
Published 2016
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The effects of supervisor support and self-efficacy on call center employees’ work engagement and quitting intentions
by
Ibrahim, Siti Nur Hidayah
,
Choo, Ling Suan
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Karatepe, Osman M.
Published 2019
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