Search Results - Hannif, Z.

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  1. 1
    Call centres, quality of work life and HRM practices

    Call centres, quality of work life and HRM practices by Connell, Julia, Hannif, Z.

    Published 2009
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  2. 2
    Australian call centres: time to search for a new management model?

    Australian call centres: time to search for a new management model? by Connell, Julia, Hannif, Z., Burgess, John

    Published 2009
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  3. 3
    Job quality: what does it mean, what does it matter? comparisons between Australia and the UAE

    Job quality: what does it mean, what does it matter? comparisons between Australia and the UAE by Connell, Julia, Burgess, John, Hannif, Z.

    Published 2008
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  4. 4
    Call centres and the quality of work life: towards a research agenda

    Call centres and the quality of work life: towards a research agenda by Hannif, Z., Burgess, John, Connell, Julia

    Published 2008
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  5. 5
    Teams in Call Centres: Does Size Make a Difference?

    Teams in Call Centres: Does Size Make a Difference? by Hannif, Z., McDonnell, A., Connell, Julia, Burgess, John

    Published 2013
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  6. 6
    Having “a say”: Forms of voice in Australian call centres

    Having “a say”: Forms of voice in Australian call centres by McDonnell, A., Connell, Julia, Hannif, Z., Burgess, John

    Published 2014
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  7. 7
    Voices from higher up the ladder: exploring the team leader role in call centres

    Voices from higher up the ladder: exploring the team leader role in call centres by McDonnell, A., Connell, Julia, Hannif, Z., Burgess, John

    Published 2013
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  8. 8
    Working time flexibilities: a paradox in call centres?

    Working time flexibilities: a paradox in call centres? by Hannif, Z., McDonell, A., Connell, Julia, Burgess, John

    Published 2010
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