Search Results - Gacenga, F.

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  1. 1
    IT service management: towards a contingency theory of performance measurement

    IT service management: towards a contingency theory of performance measurement by Gacenga, F., Cater-Steel, A., Tan, Wui-Gee, Toleman, M.

    Published 2011
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  2. 2
    “Measuring IT service management performance: a model development

    “Measuring IT service management performance: a model development by Gacenga, F., Cater-Steel, A., Toleman, M., Tan, Wui-Gee

    Published 2012
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  3. 3
    A proposal and evaluation of a design method in design science research

    A proposal and evaluation of a design method in design science research by Gacenga, F., Cater-Steel, A., Toleman, M., Tan, Wui-Gee

    Published 2012
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