Search Results - Faed, Alireza

  • Showing 1 - 7 results of 7
Refine Results
  1. 1
    The impact of integrated TQM and interactivity on customer retention process

    The impact of integrated TQM and interactivity on customer retention process by Faed, Alireza

    Published 2011
    Get full text
  2. 2
    An Intelligent Customer Relationship Management (I-CRM) Framework and its Analytical Approaches to the Logistics Industry

    An Intelligent Customer Relationship Management (I-CRM) Framework and its Analytical Approaches to the Logistics Industry by Faed, Alireza

    Published 2012
    Get full text
  3. 3
    A methodology to map customer complaints and measure customer satisfaction and loyalty

    A methodology to map customer complaints and measure customer satisfaction and loyalty by Faed, Alireza, Hussain, Omar, Chang, Elizabeth

    Published 2014
    Get full text
  4. 4
    Intelligent CRM on the cloud

    Intelligent CRM on the cloud by Faed, Alireza, Wu, Chen, Chang, Elizabeth

    Published 2010
    Get full text
  5. 5
    Maximizing productivity using CRM within the context of m-commerce

    Maximizing productivity using CRM within the context of m-commerce by Faed, Alireza, Ashouri, A., Wu, Chen

    Published 2011
    Get full text
  6. 6
    The efficient bond among mobile commerce, CRM and E-loyalty to maximise the productivity of companies

    The efficient bond among mobile commerce, CRM and E-loyalty to maximise the productivity of companies by Faed, Alireza, Ashouri, A., Wu, Chen

    Published 2010
    Get full text
  7. 7
    The Critical Success Factors for Implementation of CRM and Knowledge Management in a Work Setting

    The Critical Success Factors for Implementation of CRM and Knowledge Management in a Work Setting by Faed, Alireza, Radmand, Pedram, Talevski, Alex

    Published 2010
    Get full text

Search Tools: