Search Results - Devlin, James

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  1. 1
    The effects of online reviews on service expectations: do cultural value orientations matter?

    The effects of online reviews on service expectations: do cultural value orientations matter? by Nath, Prithwiraj, Devlin, James, Reid, Veronica

    Published 2018
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  2. 2
    Expectation formation in case of newer hotels

    Expectation formation in case of newer hotels by Nath, Prithwiraj, Devlin, James, Reid, Veronica

    Published 2016
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  3. 3
    The magic of branding: the role of 'pledge', 'turn' and 'prestige' in fostering consumer trust in financial services

    The magic of branding: the role of 'pledge', 'turn' and 'prestige' in fostering consumer trust in financial services by Moin, S.M.A., Devlin, James, McKechnie, Sally

    Published 2016
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  4. 4
    Corporate image and a sport’s governing body

    Corporate image and a sport’s governing body by Sekhon, Harjit, Roy, Sanjit Kumar, Chadwick, Simon, Devlin, James

    Published 2016
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  5. 5
    Trust in financial services: the influence of demographics and dispositional characteristics

    Trust in financial services: the influence of demographics and dispositional characteristics by Moin, S.M.A., Devlin, James, McKechnie, Sally

    Published 2017
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  6. 6
    Is high recovery more effective than expected recovery in addressing service failure?: a moral judgment perspective

    Is high recovery more effective than expected recovery in addressing service failure?: a moral judgment perspective by Chen, Tong, Ma, Ke, Bian, Xuemei, Zheng, Chundong, Devlin, James

    Published 2018
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