Search Results - Boo Ho, Voon

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    Integrating libqual and kano model for library service excellence / Voon Boo Ho

    Integrating libqual and kano model for library service excellence / Voon Boo Ho by Boo Ho, Voon, Melvin Jussem, Petricia, Nity Mathew, Vloren

    Published 2013
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