Search Results - Andrew Burge Coordinator

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    20 Years of SERVQUAL: How Service Quality Perceptions have Evolved in the Banking Sector Amid the Storms of E-Commerce

    20 Years of SERVQUAL: How Service Quality Perceptions have Evolved in the Banking Sector Amid the Storms of E-Commerce by Wong, David, Rexha, Nexhmi

    Published 2006
    Other Authors: “…Andrew Burge Coordinator…”
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