Customer services Customer relations 13 Management 9 Marketing 9 Service industries -- 9 Dissertations 7 Dissertations, Academic -- 6 more ... Banks and banking -- 5 Consumer satisfaction 4 Customer services -- 3 Success in business 3 Case studies 2 Customer loyalty 2 Dissertations, Academic 2 Hospitality industry -- 2 Quality control 2 Academic libraries 1 Academic libraries -- 1 Aims and objectives 1 Attitudes 1 Bank management 1 Bank management -- 1 Branch banks 1 Business -- 1 Business logistics 1 Competition 1 Consumer behavior 1 Consumer complaints 1 Consumers -- 1 Creative ability in business 1 less ...