Search Results

101

The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers Peggy Carlaw, Vasudha Kathleen Deming.

The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers Peggy Carlaw, Vas...

by Carlaw, Peggy
Published 1999

102

Performance appraisal.

Performance appraisal.

Published 1972

103

Assessment supplement to training and development handbook : guide to human resource development sponsored by the American Society for Training and Development edited by Robert L. Craig.

Assessment supplement to training and development handbook : guide to human resource development sponsored by the American Society for Training and Development edited by Robert L....

Published 1979

104

Twenty active training programs edited by Mel Silberman ;

Twenty active training programs edited by Mel Silberman ;

Published 1992

105

Training for the total quality management David R. Jeffries, Bill Evans, Peter Reynolds.

Training for the total quality management David R. Jeffries, Bill Evans, Peter Reynolds.

by Jeffries, David R.
Published 1992

106

Key issues in management taining edited by David Hussey and Phil Lowe.

Key issues in management taining edited by David Hussey and Phil Lowe.

Published 1990

107

Selecting and managing personnel Steve Epps.

Selecting and managing personnel Steve Epps.

by Epps, Steve
Published 1988

108

How to design and deliver induction training programmes Michael Meighan.

How to design and deliver induction training programmes Michael Meighan.

by Meighan, Michael
Published 1991

109

The lone trainer : how to set up the training function singlehanded Mike Saunders and Keith Holdway.

The lone trainer : how to set up the training function singlehanded Mike Saunders and Keith Holdway.

by Sauders, Mike
Published 1993

110

The staff development handbook : an action guide for managers and supervisors Peter Sheal.

The staff development handbook : an action guide for managers and supervisors Peter Sheal.

Published 1992

111

How to write and preapare trining materials Nancy Stimson.

How to write and preapare trining materials Nancy Stimson.

by Stimson, Nancy
Published 1991

112

Managing training Sunny Stout.

Managing training Sunny Stout.

by Stout, Sunny
Published 1993

113

The training and development strategic plan workbook Raynold A. Svenson, Monica J. Rinderer.

The training and development strategic plan workbook Raynold A. Svenson, Monica J. Rinderer.

by Svenson, Raynold A.
Published 1992

114

How to write training materials Linda Stoneall.

How to write training materials Linda Stoneall.

by Stoneall, Linda
Published 1991

115

Assessing management skills Margaret Dale & Paul Iles.

Assessing management skills Margaret Dale & Paul Iles.

by Dale, Margaret
Published 1992

116

Competence-based assessment techniques Shirley Flecther.

Competence-based assessment techniques Shirley Flecther.

by Fletcher, Shirley
Published 1992

117

How to design and introduce appraisal training Coral McCallum.

How to design and introduce appraisal training Coral McCallum.

by McCallum, Coral
Published 1993

118

Effective recruiting strategies / Marty Brounstein and Ron Viscount.

Effective recruiting strategies / Marty Brounstein and Ron Viscount.

by Brounstein, Marty
Published 1992

119

The person for the job : the complete guide to successful recruitment and selection Philip Plumbley and Roger Williams.

The person for the job : the complete guide to successful recruitment and selection Philip Plumbley and Roger Williams.

by Plumbley, Philip
Published 1981

120

Organizational entry : recruitment, selection, orientation, and socialization of newcomers John Parcher Wanous.

Organizational entry : recruitment, selection, orientation, and socialization of newcomers John Parcher Wanous.

by Wanous, John P.
Published 1992

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