APA Citation

Ernest Cyril, d. R., & Thang, F. C. (2007). Customer service personnel’s perceptions of customers: The case of a telecommunications firm. Universiti Malaysia Sarawak, (UNIMAS).

Chicago Style Citation

Ernest Cyril, de Run, and Florence Chin-Yin Thang. Customer Service Personnel’s Perceptions of Customers: The Case of a Telecommunications Firm. Universiti Malaysia Sarawak, (UNIMAS), 2007.

MLA Citation

Ernest Cyril, de Run, and Florence Chin-Yin Thang. Customer Service Personnel’s Perceptions of Customers: The Case of a Telecommunications Firm. Universiti Malaysia Sarawak, (UNIMAS), 2007.

Warning: These citations may not always be 100% accurate.