APA Citation

Jan, M. T., Omar, A., Zain, O. M., & Abdullah, K. (2011). A roadmap for CRM success: In light of the technology CSFS. JM Publishers.

Chicago Style Citation

Jan, Muhammad Tahir, Azura Omar, Osman M. Zain, and Kalthom Abdullah. A Roadmap for CRM Success: In Light of the Technology CSFS. JM Publishers, 2011.

MLA Citation

Jan, Muhammad Tahir, Azura Omar, Osman M. Zain, and Kalthom Abdullah. A Roadmap for CRM Success: In Light of the Technology CSFS. JM Publishers, 2011.

Warning: These citations may not always be 100% accurate.