APA Citation

Ragnhild, H., Knut, K., & Asbjørn, F. (2016). Improving service quality through customer journey analysis. Emerald.

Chicago Style Citation

Ragnhild, Halvorsrud, Kvale Knut, and Følstad Asbjørn. Improving Service Quality Through Customer Journey Analysis. Emerald, 2016.

MLA Citation

Ragnhild, Halvorsrud, Kvale Knut, and Følstad Asbjørn. Improving Service Quality Through Customer Journey Analysis. Emerald, 2016.

Warning: These citations may not always be 100% accurate.