Maria, Å., Bo, E., & Bård, T. (2014). Customer experience from a self-service system perspective. Emerald.
Chicago Style CitationMaria, Åkesson, Edvardsson Bo, and Tronvoll Bård. Customer Experience From a Self-service System Perspective. Emerald, 2014.
MLA CitationMaria, Åkesson, Edvardsson Bo, and Tronvoll Bård. Customer Experience From a Self-service System Perspective. Emerald, 2014.
Warning: These citations may not always be 100% accurate.