APA Citation

Philipp, K., Michele, G., Daniela, B., Umberto, P., & Bang, N. (2013). Are you providing the “right” customer experience? The case of Banca Popolare di Bari. Emerald.

Chicago Style Citation

Philipp, Klaus, Gorgoglione Michele, Buonamassa Daniela, Panniello Umberto, and Nguyen Bang. Are You Providing the €�right” Customer Experience? The Case of Banca Popolare Di Bari. Emerald, 2013.

MLA Citation

Philipp, Klaus, et al. Are You Providing the €�right” Customer Experience? The Case of Banca Popolare Di Bari. Emerald, 2013.

Warning: These citations may not always be 100% accurate.