Ramakrishnan, R., Yun, D., & Usha, R. (2016). Moderating roles of customer characteristics on the link between service factors and satisfaction in a buffet restaurant. Emerald.
Chicago Style CitationRamakrishnan, Ramanathan, Di Yun, and Ramanathan Usha. Moderating Roles of Customer Characteristics On the Link between Service Factors and Satisfaction in a Buffet Restaurant. Emerald, 2016.
MLA CitationRamakrishnan, Ramanathan, Di Yun, and Ramanathan Usha. Moderating Roles of Customer Characteristics On the Link between Service Factors and Satisfaction in a Buffet Restaurant. Emerald, 2016.
Warning: These citations may not always be 100% accurate.