Ioannis E., C., & Constantine, L. (2009). Service quality effect on satisfaction and word of mouth in the health care industry. Emerald.
Chicago Style CitationIoannis E., Chaniotakis, and Lymperopoulos Constantine. Service Quality Effect On Satisfaction and Word of Mouth in the Health Care Industry. Emerald, 2009.
MLA CitationIoannis E., Chaniotakis, and Lymperopoulos Constantine. Service Quality Effect On Satisfaction and Word of Mouth in the Health Care Industry. Emerald, 2009.
Warning: These citations may not always be 100% accurate.