APA Citation

Yan, L., & Yoo‐Kyoung, S. (2008). The influence of grey consumers' service quality perception on satisfaction and store loyalty behavior. Emerald.

Chicago Style Citation

Yan, Lu, and Seock Yoo‐Kyoung. The Influence of Grey Consumers' Service Quality Perception On Satisfaction and Store Loyalty Behavior. Emerald, 2008.

MLA Citation

Yan, Lu, and Seock Yoo‐Kyoung. The Influence of Grey Consumers' Service Quality Perception On Satisfaction and Store Loyalty Behavior. Emerald, 2008.

Warning: These citations may not always be 100% accurate.