J.A.P., H., P.L., K., & H., v. d. F. (2005). Total quality management. Emerald.
Chicago Style CitationJ.A.P., Hoogervorst, Koopman P.L., and van der Flier H. Total Quality Management. Emerald, 2005.
MLA CitationJ.A.P., Hoogervorst, Koopman P.L., and van der Flier H. Total Quality Management. Emerald, 2005.
Warning: These citations may not always be 100% accurate.