Jay J., Z. (1993). Strategy Formulation: How Customer‐responsive Is Your Firm? Emerald.
Chicago Style CitationJay J., Zajas. Strategy Formulation: How Customer‐responsive Is Your Firm? Emerald, 1993.
MLA CitationJay J., Zajas. Strategy Formulation: How Customer‐responsive Is Your Firm? Emerald, 1993.
Warning: These citations may not always be 100% accurate.