APA Citation

Jochen, W., & Anna S., M. (2003). The effects of consumer expertise on evoked set size and service loyalty. Emerald.

Chicago Style Citation

Jochen, Wirtz, and Mattila Anna S. The Effects of Consumer Expertise On Evoked Set Size and Service Loyalty. Emerald, 2003.

MLA Citation

Jochen, Wirtz, and Mattila Anna S. The Effects of Consumer Expertise On Evoked Set Size and Service Loyalty. Emerald, 2003.

Warning: These citations may not always be 100% accurate.